Summary

With over 6+ years of experience in managing restaurants, I am certified in Tourism and Hospitality Management from CTH, UK., Shift Management Excellence and Advance Shift Management certification from McDonald’s Pakistan. My last role was an Assistant Restaurant General Manager in KFC, Pakistan where I certified as a Leading a Restaurant (LAR-1) and I lead a team of 80 staff members and oversee the daily operations, sales, and customer service.

Experience

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Assistant Restaurant General Manager
KFC Pakistan
Sep 2021 - Present | Lahore, Pakistan

Assist restaurant general manager in daily tasks, Daily and Monthly Reporting, Plan of Training, Customer Service, Inventory Management, Maintenance tasks, Control Raw & Complete wastes, Control food projections, and maintain smooth delivery system.
Achieved: 3 ROCC Audits by NSF, 9 Internal Financial Audits.

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Restaurant Manager
Esra Cafe
Nov 2017 - Jun 2021 | Islamabad, Pakistan

Manage daily restaurant operations, Hiring and training follow-up, Vendors relationship, Identify customer and market need, Inventory Management, Wastage control, Budgeting, Delivery Management, and Reporting.

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Assistant Restaurant Manager
McDonald's Pakistan
Jan 2015 - Oct 2017 | Lahore, Pakistan

Shift Management, Complains Handling, Weekly and Monthly Reporting, Pre-Shift Planning & Post Shift Analysis, Scheduling, Payroll, Inventory Management, Maintenance tasks, Control Raw & Complete wastes.

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Accounts Officer
Bin Rasheed Colors and Chemicals
Feb 2012 - Nov 2013 | Lahore, Pakistan

RESPONSIBILITIES:
Checking and record of Sales Summary Report,
Recovery of due amounts from Customers,
Reconciliation of Customers and Bank's Ledgers,
Confirmation of Customers Balances,
Maintain Impress Account,
Record and Maintain daily cash and bank transactions,

Education

College of Tourism & Hospitality Management (COTHM)
Diploma, Graduation Diploma in Hospitality and Tourism Management‎
Hospitality & Tourism
Completed
2015
University of Lahore
Masters, Masters in Science, MS Accounting & Finance‎
Finance
2010
Punjab College of Commerce (PCC)
Bachelors, , B.Com‎
Commerce
2008
Punjab College of Commerce (PCC)
Intermediate/A-Level, , I.Com‎
Commerce
2006
Divisional Public School
Matriculation/O-Level, , Matric In Science‎
Science
2004

Skills

Expert Problem-solver
Intermediate Food Knowledge
Expert Handle multiple tasks at one time
Intermediate Human Resource Planning
Intermediate Account Management
Expert Accounts Managment Skills
Expert Applications Processing
Expert Attendance Management
Intermediate Audit Reports Management
Expert Book keeping
Expert Brand Asset Management
Intermediate Cash Flow Reporting
Intermediate Challenge Driven
Expert Computer Literate
Intermediate Configuration Switches
Expert Conservation Awareness
Expert Cooordination Skills
Expert Delivery Experienced
Intermediate Employee Engagement
Intermediate Employment Forms Processing
Expert english skill
Intermediate Feasibility
Intermediate Financial Accounting
Beginner Financial Mathematics
Intermediate Financial Statement Analysis+
Expert Grievance Handling
Expert Hospitality
Intermediate Hotel Management
Intermediate Internal Audit Command
Expert Interview Skills
Intermediate IP Networking 
Expert  Ability to identify issues
Expert  Ability to manage time
Intermediate Japanese & Korean Language Proficiency
Expert Junior Staff Management
Intermediate Knowledge of Spreadsheets
Intermediate knowledge of various HR functions
Expert Legal Affairs Management
Expert Microsoft Excel
Expert MIT Knowledge
Expert Must have a knowledge of operating widely used
Beginner Negotiation Skills
Intermediate Network Security Administration
Intermediate New Vendor Development
Expert Nutrition Management:
Expert of Financial Management
Expert Office Maintenance
Expert ommunications Skills
Expert Operational Tasks Handling
Expert Organizational

Languages

Expert Urdu
Expert English