Summary

A Customer Experience Professional with almost 8 Years of professional experience.

Experience

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Assistant Manager - Outreach & Inventry Ops
ZUE USA Pvt Ltd
Jun 2022 - Jul 2023 | Karachi, Pakistan

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Team Manager - Operations
IBEX Global
Jul 2020 - Jun 2022 | Karachi, Pakistan

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Service Analyst - Quality Assurance
United Bank Limited (UBL)
Dec 2017 - Jul 2020 | Karachi, Pakistan

Education

Federal Urdu University of Arts, Sciences and Technology
Bachelors, Bachelors in Commerce, B.COM‎
Accounting & Finance, Banking
2016

Skills

Expert Analytical Skills
Expert BPO Supervision Skills
Expert Call Center Development
Expert Campaign Managment
Expert Chat Support Skills
Expert Clinet Contact
Expert Communications Development
Expert Conservation Awareness
Beginner Creative Writing
Intermediate CRM Command
Expert Cuatomer Servies
Expert Customer Support
Expert Drugs Knowledge
Expert Emil Writing Skills
Expert Fluency in English
Intermediate Handling Assignments
Intermediate HubSpot
Intermediate Human Resource Daily Management
Expert Knowledge of Development 
Expert Leading Skills
Expert Managing Call Centre
Expert MIT Knowledge
Expert People Management
Expert Printing Machines Operating
Expert Pursuing News Stories
Expert Reporting Skills
Expert RESTful APIs
Expert Shopify Theme Management
Expert Strong Mathematical Knowledge
Expert إدارة مركز الاتصال
Expert المهارات المعدنية

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