Summary

Insightful Information Technology experience with 12 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations.


Highly adept in request for proposal development, technology needs assessments and staff training. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, road mapping and team development. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Projects

IP PBX integrating with Mobilink SIP Trunk
Revamping Network infrastructure
Setup Contact Center - RedOne Malaysia

Experience

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Senior Technology Specialist
Growth Arbor
Jul 2023 - Present | Karachi, Pakistan

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Information Technology Consultant
UNICONSOLS (SMC Private) Limited
Dec 2022 - Jul 2023 | Karachi, Pakistan

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Senior IT Administrator
Trellis Housing Finance Limited
Aug 2020 - Oct 2022 | Karachi, Pakistan

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IT Service Desk Analyst
Getronics Technology Sdn Bhd
Jul 2018 - Jul 2020 | Kuala Lumpur, Malaysia

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IT Support Team Coordinator
Emitac Enterprise Solutions
Apr 2016 - Sep 2017 | Dubai, United Arab Emirates


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System Support Engineer (IT Officer)
Ghazi Brothers
May 2015 - Jan 2016 | Karachi, Pakistan


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Business System Analyst
Superceed (M) Sdn Bhd
Apr 2014 - Feb 2015 | Kuala Lumpur, Malaysia


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Search Engine Optimizer
Right Solution
Oct 2009 - Jun 2011 | Karachi, Pakistan


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Asst. System support Engineer
Asia Pacific Institute of Information Technology
Aug 2008 - Oct 2009 | Karachi, Pakistan


Education

Staffordshire University
Masters, Masters in Science, Postgraduate‎
Technology Management
2014
Staffordshire University
Bachelors, Bachelors in Science, BSc. (Hons)‎
Computing, Project Management
Grade B
2010

Skills

Intermediate Access Management
Intermediate Agile Project Management
Intermediate Cyber Security
Intermediate ERP Oracle
Intermediate Group Policy Managment
Intermediate Incident Resoponse Management
Intermediate IT Asset Management
Intermediate Microsoft Active Directory
Intermediate Office 365 Administration
Intermediate Risk Management
Intermediate Service Now
Intermediate Vendor Management
Intermediate VOIP Protocols SIP

Languages

Expert Urdu
Expert English

Companies Followed

Aliabbas Contacts

Arsalan Akbar
hashlob