Summary

Experienced Project Manager Manager communications and MS CRM Administrator with a demonstrated history of working in the information technology, Real Estate, Aviation and services industry from last 7 years. Strong consulting professional skilled in communication, Operations, Reporting & Analysis, Coordination, Team Motivation, Microsoft O365, Microsoft CRM, Project Management.

Experience

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Project Manager IT Operations And Corporate Communication
kohistan group
May 2022 - Present | Islamabad, Pakistan

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Assistant Manager Operations/Coordination
Zameen Media (Pvt) Limited
Oct 2021 - Apr 2022 | Islamabad, Pakistan

Coordination with all departments, reporting to Regional Director.

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Chief Coordinator
Royal Airport Services
Nov 2020 - Sep 2021 | Islamabad, Pakistan

Looking after all coordination, reporting to CEO.

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Assistant Manager HR/Admin/Procurement
Royal Ease Travel
Oct 2020 - Sep 2021 | Islamabad, Pakistan

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IT Project Coordinator
Zones pk
Sep 2017 - Nov 2020 | Islamabad, Pakistan

·      Define and plan the scope of the project.
·      Effective communication between all the departments.
·      Negotiate with customer and team.
·      Analyse and minimize project risk.
·      ­Monitor and motivate the employees keeping the factor of time, budget, and customer satisfaction in mind.

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Management Coordinator
Pak Gulf Construction (Pvt) Ltd.
Apr 2020 - Oct 2020 | Islamabad, Pakistan

worked directly with AVP.

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Microsoft CRM Administrator
Ovex Technologies
Aug 2015 - Sep 2017 | Islamabad, Pakistan

Maintained CRM platform, including making changes to pick lists, fields, workflows, page layouts, advanced finds. Performed exports and imports and tests of data from the application as requested.
Converted raw data into acceptable format of CRM in Excel through VLOOKUP. Managed all duplicate records Identified and correct errors made by system users.
Maintained controls of security rights, security settings and user privileges Managed onboarding of new users Supported users by troubleshooting and resolved issues related to reports, dashboards, views, access/visibility, system errors, feature request data quality and other general questions related to use of the system.
Interacted with marketing and business development teams to identify overcome customer support issues and to identify opportunities.

Education

Management and Strategy Institute
Certification, ‎
Incomplete
2021
Coursera
Certification, Agile With Atlassian Jira‎
Jira
Completed
2021
ScrumStudy
Certification, Scrum Fundamentals Certified‎
Scrum Fundamentals
Completed
2021
University of Arid Agriculture, Murree Road
Masters, Masters in Business Administration, MBA HRM‎
Business Adminstration, HRM
CGPA 2.9/4
2017

Skills

Expert Negotiation
Expert Accounting
Expert Accounting Skills
Expert Accounts / Manager
Expert Accounts Administration
Beginner Accurate Record Keeping
Expert Admin Analysis
Expert Admin Assistantce
Expert Administration Skills
Expert Admirative Assistance
Expert Adobe Illustrator
Expert Advanced Excel
Intermediate Advocacy skills
Expert Agenda Development
Intermediate Agile
Expert Agile Application
Beginner Agile Leadership
Intermediate Agile Project Management
Expert Agile Scrum Testing
Expert AHA
Expert Analytical Skills
Expert Analytical and Problem Solving Skills
Intermediate Analytical Skills
Expert Analytical Thinking
Expert Analytics
Intermediate Applications Preparation
Expert Architectural Project Management
Expert Assessment Skills
Expert Asset Management
Expert Atlassian Jira
Intermediate Auditing Command
Intermediate Auditing Skills
Expert Augmentative Communication
Intermediate Aviation Regulation
Expert B2B Business Development
Intermediate BI Tools
Intermediate Big Data
Expert Bookkeeping
Expert Budget Reconciliation
Expert Budgeting
Expert Budgeting Skills
Expert Business Analysis
Expert Business Analytics
Expert Business Development
Expert Business Domain Knowledge
Expert Business Intelligence
Expert Business Management Solutions
Expert Business Meetings Management
Expert Business Problems Analysis
Expert Business Strategy

Languages

Expert English
Intermediate Punjabi
Expert Urdu