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Summary
A self- motivated Telecommunication Technology. Able to work on own initiative and as part of a team. Proven leadership skills involving managing. Responsible for controlling faults, detecting, trouble-shooting and also motivating teams to achieve their objectives. I am hardworking, energetic and dedicated. Dedicated to maintaining high quality standards
Projects
Experience
CPEI(Customer Premises Equipment Installers)
Working on Computer, Internet & Documentation.
Good hand on Different software’s that are used in PTCL services processing, rectification and modifications i.e. (CMS, CRM, BnCC, Portal, Support etc.)
Customer care regarding to DSL and ISP etc. information and complaints handling.
Creation of LAN, WAN on PPPoE, WLAN, Bridge and VPN connections.
Install the new Circuits and the patching/Jumpering of new DSL connections at MDF in a professional manner.
Able to Configure and Install the Cisco, Huawei (EcholifeHG510), ZTE (ZXDSL 831 CII) Shiro, Zyxel (P-600 SERIES and P-660HW SERIES) Fiber home, Tenda and PTCL wireless devices DSL router at customer Premises.
Installation or configuration of PTCL Smart TV (IPTV) and TV apps as per related information.
Able to use Insulation tester, Fault locator and Line quality tester to remove faults or to improve the quality of services.
