Summary

Accomplished, motivated and a thorough  professional; proficient in Project Management, support analysis and KMIS with more than 14 years of experience. Known for a personable approach to stakeholders and co-workers as well as for timely delivery and implementation of project measures.  Advanced Software & Network solutions Innovative and solution-oriented coordinator. 


Projects

TVET Reform Support Programme (GIZ)

Experience

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Project Operations & Coordination Manager
SHAHEED BENAZIR BHUTTO DEWAN UNIVERSITY (SBBDU)
Jan 2019 - Feb 2021 | Karachi, Pakistan

·         Design concept and project plans, including preparation of project documents in line with stakeholder’s requirement;
Plan, organize and moderate multi stakeholder planning exercises;
Conduct needs assessment jointly with the industry to assess industry’s demand and accordingly transform demand into implementable measures;
Support the Career Counselling and Placement office in identifying information sources, conducting research, compiling information and accordingly development of reports to assist the trainees in getting employment (self & paid);
Conduct market needs assessment to determine demand of local labour market, generate & disseminate reports and accordingly propose measures to cater for the needs identified;
Organize career counselling & vocational guidance sessions for individuals opting for vocational training and/or employment (self & paid);
Conduct advocacy sessions and advisory sessions for the industry & other concerned stakeholders for bridging the perception gap;
Design & implement capacity development measures jointly with the stakeholders using innovative capacity development tools;
Ensure a good communication and information flow within the organization and with the concerned key stakeholders;
Develop an efficient knowledge management system to capacitate internal as well as external stakeholders;
Make available and accessible, the knowledge management system to the concerned stakeholders;
Use digital platforms for enhancing outreach to the industry (demand side) and to the potential employment seekers (supply side);
Ensure timely completion of agreed project measures and outputs with focus on effective cooperation and coordination with all stakeholders concerned;
Conduct regular monitoring of project activities, generate monitoring reports and accordingly propose corrective actions.

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PROJECT OPERATION MANAGER
United Nations Pakistan
Jan 2016 - Dec 2018 | Islamabad, Pakistan

·      Served as focal point for coordination, monitoring and expedition of Knowledge Management systems in projects, involving extensive liaison with diverse organizational units to initiate requests; prepares standard terms of reference; processes and follows-up on administrative actions and resolves issues related to project implementation, e.g. Capacity building, M&E and Reports Compilation and services, etc.
 
·         Maintained functional specifications for KMIS, programs and procedures; performed ongoing reviews with users and stakeholders; liaised with users to define and specify requirements; assists with version management, data integrity and deployment to users’ offices;
·         Prepared technical and user documentation for deployed KMIS, training materials and conducts technical presentations; drafts correspondence and communications, including work plan revisions, as well as unit contributions for a variety of periodic crystal reports;
·         Carries out advice, provides services and customized reintegration measures to individuals seeking counselling and support;
·         Liaises with other Units within the Service and other departments of the mission to maintain optimal 24/7 operations for the KMIS operations;
·         Analyzed, plans, designs and supervise the implementation of projects in accordance with Mission requirements and applicable UN policies and standards;
·         Provided advice to clients regarding Communications & Information Technology Section (ICTS) standards and workflow processes; Performed other related duties as required;
·         Managed external consultants to ensure the quality and completeness of technical work, including review of their technical reports;
·         Developed and/or oversee the development of documentation required under the policies and procedures for Mission and the KMIS Strengthening Team;
 
Attended and delivered trainings of KMIS implementation, Survey reports, tools and application plan to allow systematic participatory monitoring and evaluation of project achievements.

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TECHNICAL ADVISOR INFORMATION TECHNOLOGY
GIZ Pakistan
Dec 2013 - Dec 2015 | Islamabad, Pakistan

·         Ensuring that the TVET KMIS operates and functions correctly and complies with the software and hardware standards as well as the data protection policy of GIZ;
·         Providing technical support   for the development of   the skills development information system (SIS), TVET M&E for TEVTAs and other Programme components, including database development/expansion;
·         Dealing with questions and problems relating to IT and its application in the context of the TVET Programme;
·         Managing and ensuring general administration and development of the entire TVET Management system;
·         Investigating tools & application performance and functional problems;
·         Analyzing, investigating and recommending development of solutions for the TVET Programme;
·         Advising on latest trends (Tech-Savvy);
·         In collaboration with the TVET team, ensuring an effective and efficient use of technical knowledge for supporting and complying with counterpart systems;
·         In line with the objectives of the TVET reform programme, identifying needs and requirements of counterparts and advising them on the application;
·         Supporting a good flow of communication and information through Technology between all involved institutions, counterparts and the programme staff
·         Developing databases and providing input into the development of data collection tools
·         Participating in data analysis, data modelling, database design and analysis of the results and preparing reports
·         Providing support to the development and implementation of the skills development information system (SIS) at NAVTTC
·         Providing support for the development of a computer application for a monitoring and evaluation (M&E) system of TEVTAs
·         Providing support for the development of other databases as required by the TVET programme
·         Provide support for Data Recovery/ software applications and systems. Propose procurement of IT Equipment for whole Project. Commissioning of Windows Domain Controller Severs, multimedia servers, internet proxy servers, antivirus and backup servers
·         Video Conference Equipment with Multi call facility in all over the Pakistan offices. Provide full range of technical assistance and team
·         Supervision in the area of project operations and administration, distributes work assignments to members of the team and monitors’ progress
·         Provides input to identify the need for new systems or re-engineering of the existing systems. Analyses, plans, designs and supervise the implementation of network projects in accordance with Programme requirements and applicable GIZ policies and standards
·         Prepared technical and user documentation for deployed application, training materials and conducts technical presentations, drafts correspondence and communications, including work plan revisions, as well as unit contributions for a variety of periodic reports;

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Project Manager
Faisal Movers
Jun 2012 - Dec 2013 | Multan, Pakistan

• Analyses, plans, designs and supervise the implementation of MIS & network projects in accordance with company requirements and applicable FM policies and standards; • Major responsibility is to provide technology based solutions and provide input to identify the need for new systems or re-engineering of the existing systems; • Implement network configuration ensuring maximum efficiency and optimal usage of resources, participates in the management of network backup and security enforcement policies; • Managed MPLL Optical Fiber Nationwide Network by using Layer 3 VPN; • Design & implement Oracle Database server with team; • Manage administration of environment with 200 + nodes on Ethernet, Wide Area Network, VPN & Wi-Fi Networks; • Establishment of Ai r-Wi max OS Nano Station Bridge s Radio Lin k, Wireless LAN using UBNT, D-Link and TP-Link Wi-Fi Solution; • Maintenance and troubleshooting of Networks and database; • Procurement of IT Equipment for each Department; • Commissioning of Windows Domain Controller Severs, Multimedia servers, internet proxy servers, antivirus and backup servers; • Maintenance of Online Software and hardware; • Configure & Install CCTV Cameras in all the offices with live access remotely; • Plan, organize, control and evaluate IT and electronic data operations; • Ensure security of data, network access and backup systems; • Preserve assets, information security and control structures; • Handle annual budget and ensure cost effectiveness;

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System Administrator
MPDD SECRETARIAT DEPT. GOVT OF PUNJAB LAHORE, PAKISTAN
Jan 2011 - Apr 2012 | Lahore, Pakistan

• Operational activities and implementation of Database MIS in public service department. Installation, troubleshooting, Maintenance of Database Management System and online transaction of accounts. Maintenance of user desktops running Windows XP/Vista/7 and Office 2003/2007/2010;
• Maintenance of servers, Installing/updating software and hardware on desktops, laptops and Servers and providing daily backup for Multiple Servers. Managing and administration of 200 + nodes via LAN/WLAN. Excellent command on Database and System Hardware preventive Maintenance;
• Installation of PC Based IP Cameras on LAN/WLAN. Experience in managing switches and Wireless routers. Commissioning of Windows Domain Controller Severs, multimedia servers, internet proxy servers, antivirus and backup servers;

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Programe Manager
JAM GOODS CARRIAGE, MULTAN (PAKISTAN)
Nov 2009 - Jan 2011 | Multan, Pakistan

• Manage information technology and computer systems
• Designing of Fast Ethernet/Gigabit Ethernet Networks, LAN, Wan and WLAN
• Security & optimization of the wireless network and troubleshooting
• Configure Wireless/Radio network using Ad- hoc, Point to Point & Point to Multipoint Modes
• Commissioning & Administration of Microsoft Windows Server 2003/2008, Antivirus Server & Backup Servers
• Installed Software & hardware in every system/Laptops
• Configure & Install CCTV Cameras in all the offices with live access remotely
• Plan, organize, control and evaluate IT and electronic data operations
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Manage staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
Handle annual budget and ensure cost effectiveness

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TECHNICAL Manager
PTCL LAHORE (PAKISTAN)
May 2009 - Nov 2009 | Lahore, Pakistan

• Work on office data base CMS application and establishment of Wireless LAN using D-Link Wi-Fi Solution. Experience in Broadband Technical support;
• Providing customer services to broadband users. Providing online help for installing, configuring and troubleshooting of broadband modem/routers;

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NETWORK Officer
MMDC MULTAN, PAKISTAN
Jun 2008 - May 2009 | Multan, Pakistan

• Experience in Database development with team work and managing administration of environment with 100 + nodes on Ethernet & Wi-Fi Networks.
• Maintenance and troubleshooting of Networks and database;
• Procurement of IT Equipment for each Department;
• Commissioning of Windows Domain Controller Severs, Multimedia servers, internet proxy servers, antivirus and backup servers;
• Establishment of Wireless LAN using D-Link and TP - Link Wi-Fi Solution;

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SYSTEM ENGINEER (Trainee)
ACS ISLAMABAD, PAKISTAN
Jun 2006 - May 2008 | Islamabad, Pakistan

• Troubleshooting of various network issues and interfacing with vendors to diagnose and resolve issues;
• Perform various tasks on Juniper equipment;

Education

GIZ
Certification, STATA Data Analysis Training‎
Data Analysis
Completed
2015
GIZ
Certification, Video & Photography Training‎
Data Analysis, Video & Photography
Completed
2015
UET Lahore PK
Masters, Masters in Science, ‎
Computer Networks and Communication, Computer Science Telecom and Networks, Computer Sciences and Information Technology, Computer Software, Computer Engineering
2013
Corvit traning
Short Course, CCNP‎
Communication Networks
Completed
2011
MPDD GOP Lahore
Certification, Office Management course of public service Govt. of Punjab‎
Office Management for public service Govt. of Punjab
Completed
2011
Bahauddin Zakariya University
Bachelors, Bachelors in Engineering, BS Compute System Engineering‎
Data Communication and Computer Networking
Percentage 73%
2008
Punjab College of Information Technology (PCIT)
Intermediate/A-Level, Faculty of Science (Pre-Engineering), FSc Pre. Engineering‎
Computer, Mathematics, Physics
Percentage 59%
2002
Govt Jamia ul Aloom School
Matriculation/O-Level, Matric in Science, Matric Science‎
Biology, Chemistry, Computer, Mathematics, Physics
Percentage 68%
2000

Skills

Expert hardware
Expert networks
Expert Advisory Skills
Expert Business Process Command
Expert Capacity Development
Expert Categorical Data Analysis
Expert Computer Information Systems
Expert Computer Network Operations
Expert Conservation Awareness
Expert Counselling
Expert cPanel
Expert Csutomer Services
Expert Cyber Defense
Intermediate Cyber Security
Expert Database Management System
Expert Digital Project Management
Expert ERP Software Command
Expert Espresso Making
Expert Firewall Management
Expert Handling Assignments
Expert Help Desk Support
Expert Installation and Software Configuration Skills
Expert IT Security Assessments
Expert IT Security Operations
Expert Knowledge Management Systems
Intermediate Linux
Expert Microsoft Applications Experience
Expert MIT Knowledge
Expert Monitoring & Evaluation Skills
Intermediate MySQL
Expert Network Security Implementation
Expert Networks and Servers Security
Expert Presentation Skills
Expert Project Planning & Implementation
Expert PTP Protocols
Expert Public Relations
Intermediate Qualys Guard
Expert Record Keeping Skills
Expert RESTful APIs
Intermediate Set Up And Maintain Press Distribution Lists
Expert Shopify Theme Management
Expert Software Design
Expert Strategies
Expert Strategy Formulation
Expert Student Handeling Skills
Expert System Audits
Expert UAT Environment
Expert Wide knowledge of computers
Expert Windows Server
Expert المهارات المعدنية

Languages

Intermediate Punjabi
Expert Urdu
Expert English

Muhammad Contacts

Umair Sheikh
"The bank of punjab"