Summary

I am post gradudated with high honor in Social Anthropology and as well in Business Administration (MBA) with diverse background of working experience with multiple organizations in the social and development sector. Dedicated Professional in the developmental sector with 10+ years of experience in program management, project planning and execution, Interdisciplinary collaboration, and dynamic community engagement. An adaptable, personable, & creative professional with the ability to harness innovative approaches & long-term value creation.


Projects

Rehabilitation of Small Shops (Livelihood) Mardan and Nowshera
Rehabilitation of Irrigation Channels (Livelihood) Mardan/Charsadda
Empowerment, Voice, Accountability for Better Health and Nutrition (EVA-BHN
CSC for improvement in the Quality of Primary Healthcare Services-Charsada

Experience

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Protection Officer (Community Based Protection)
Society for Human Rights & Prisoners Aid (SHARP)
Aug 2020 - Present | Mardan, Pakistan

Serving as a Protection Officer and directly responsible for Strategic Planning and Leadership, Community Engagement and Relationship Building, Capacity Building and Training, Documentation and Communication, Community Representation and Coordination:
Spearheaded and successfully executed strategic planning for community-based protection activities, contributing to a well-organized and impactful initiative.
Fostered relationships with over 20+ local leaders and community stakeholders, resulting in a 30% improvement in project understanding and alignment with community needs and priorities.
Identified and addressed capacity-building needs within community-based structures, delivering targeted modules on protection mainstreaming and psychological first aid, elevating the overall competence of stakeholders.
Pioneered the development and continuous updating of a service mapping system, ensuring a comprehensive overview of available services and timely follow-up on referrals, optimizing assistance delivery.
Played a pivotal role in advocacy efforts, engaging national civil society groups to improve protection, while also supporting communities in establishing representation and coordination structures, fostering a more inclusive and empowered environment.

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Project Manager
Services and Support Consultant Pvt Ltd
Mar 2019 - Jul 2020 | Islamabad, Pakistan

Served as a Project Manager and directly responsible for Quality Assurance and Risk Management, Financial Oversight, Team Management, Coordination and Documentation, Project Planning and Execution, Training Management, Adaptability and Problem-Solving:
Developed comprehensive timelines & strategic work plans for every training event, guided by Managing Director.
Delivered personalized technical guidance to project teams, optimizing overall project efficiency and ensured seamless alignment with workplans, timelines, and contractual commitments.
Spearheaded effective coordination with staff, boosting data management and maintained timely submission of meeting minutes and official correspondence, optimizing project communication accuracy.
Conducted effective training sessions for donor-funded projects, resulting in a 35% increase in participant engagement and implementing streamlined procurement processes, reducing acquisition time by 15%.
Led Quality Assurance Initiatives in project planning, contributing to a ~20% increase in project implementations and ensured project needs were met efficiently and in compliance with donor policies and standards.

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Consultant-STTA
Palladium Pakistan Pvt Ltd
Jan 2019 - Mar 2019 | Mardan, Pakistan

Served as a “Consultant-STTA (Community Empowerment, Advocacy and Accountability)” and directly responsible for Capacity Building and Coaching, Quality Improvement and Empowerment, Coordination and Stakeholder Engagement, and Sustainability Assessment:
Coordinated with district administration (Local Govt. DC office, Health Dept.) to secure the sustainability of Community Groups (CGs) at the district level.
Fostered working relationships and community engagement with stakeholders/Civil society organizations at the district level, ensuring a foundation for future activities.
Conducted capacity building and coaching sessions for Community Groups and District Advocacy Forum (DAF) members, ensuring the regularity of meetings at the district level.
Initiated measures to elevate meeting’s quality & empower citizens to voice their concerns at different forums.
Orchestrated meetings with alliance members in each district, ensuring seamless continuity of community engagement at all respective tiers.

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Project Officer (Community Empowerment, Advocacy & Accountability)
Palladium Pakistan Pvt Ltd
Jul 2018 - Dec 2018 | Peshawar, Pakistan

Served as a “Project Officer (Community Empowerment, Advocacy and Accountability)” and directly responsible for Training Development and Delivery, Program Strategy Development. Stakeholder Coordination, Technical Assistance and Capacity Building, Documentation and Reporting, and Budget Management:
Coordinated and maintained liaisons with the Provincial/district, Health Department, Local Govt. DC office and other pertinent stakeholders to ensure seamless program development & delivery of training initiatives.
Delivered comprehensive training programs on community, engagement, and grievance redressal, including capacity building sessions for Health Staff, Community Group Coordinators, & training on RTI & RTS Act of KP Govt.
Spearheaded detailed documentation (reports, success stories, briefing notes, speeches, and meeting minutes) & managed project budgets, ensuring optimal utilization & strict financial plan adherence.
Provided specialized technical support and conducted capacity-building sessions for project partners, ensuring a high level of competence and effectiveness in implementing programs.

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Field Coordinator
Community Uplift Program (CUP)
Sep 2016 - Jan 2018 | Charsada, Pakistan

Served as a “Field Coordinator” and directly responsible for Logistics and Committee Facilitation, Advocacy and Community Engagement, Planning and Implementation, Capacity Building and Training, Monitoring and Reporting, and Coordination and Collaboration:
Conducted District Advocacy Forum (DAF) meetings within the district, utilizing platforms like the Community Score Card to present and discuss project progress comprehensively.
Led the organization and facilitation of Advocacy Seminars/campaigns at district and provincial levels, utilizing these platforms strategically to heighten awareness and advocate for the project\'s core objectives.
Assisted the Project Manager, Capacity Building Manager, and M&E Manager in generating reports (MPRs, QPRs) and conducting data analysis to evaluate project outcomes.
Orchestrated interface meetings for enhanced service delivery, facilitated Joint Citizen Monitoring Committee sessions, bridging community and government collaboration.
Spearheaded capacity-building sessions for various stakeholders, covering community scorecard, mobilization, empowerment, & participation, managed & supervised project activities, emphasizing community engagement and health promotion.

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Community Mobilization Officer (Community Empowerment)
Palladium Pakistan Pvt Ltd
Aug 2015 - Aug 2016 | Mardan, Pakistan

Formed 20 Volunteer Community Groups at district level in different Union Councils to escalate their voices at District Advocacy Forum (DAF) and Provincial Advocacy Forum (PAF). Conducted trainings for community group’s coordinators on Right to Information (RTI), Right to Services (RTS), community engagement, complaint mechanism and community participation. Supported the Coordinator and the Core Group members in completing the Community Based Monitoring (CBM) checklist for the health facilities. Supported CG coordinator to arrange and conduct monthly meetings of the group and monitored their activities and reported to senior management. Updated MIS for data recording using CBM checklist. Maintained close liaison with the Voice and Accountability, Policy Advocacy and Media Teams.

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Project Officer
Solidar-Switzerland
Jan 2013 - Mar 2014 | Charsada, Pakistan

Coordinated with different govt. departments and other relevant stakeholders for the implementation of project activities. Developed project implementation plan for field staff and supervised the implementation process. Represented the project at different levels and acts as its speaker and coordinated with all relevant stakeholders. Coordinate (or assist Base Livelihoods Teams in coordinating) activities with local authorities, international community members, other implementing actors and partners at the local level. Keep close coordination with Community leaders. Maintain coordination and appropriate information sharing and communication lines with partners and stakeholders at the field level to avoid duplication and maximize synergies. Formed 09 Farmer Organization Committee (FOCs) and delivered training on maintenance of irrigation channel to each FOC. Collected and circulated relevant information and developed a database of all relevant data. Formulated social mobilization strategy for project interventions in the targeted area. Capacity building and supervision of Project staff (SMs and Site Supervisor) on mobilization and participation. Prepared weekly, monthly and quarterly reports as per donor requirements.

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Registration & Monitoring Officer
Norwegian Refugee Council (NRC) Peshawar Pakistan
Mar 2012 - Dec 2012 | Nowshera, Pakistan

Provided NRC beneficiaries with accurate and updated information on their eligibility for registration. Dealt with beneficiaries who approached the Registration Desk in a manner that respects their human dignity. Referred vulnerable cases involving beneficiaries who did not appear to meet the eligibility criteria for registration to NRC’s Help/ Grievance Desk at the registration point. Accurately entered and save registration details onto PDAs in accordance with guidance provided by UNHCR and senior staff members. Maintained a high level of personal competence in all relevant fields governing registration and the use of PDAs to register IDPs.

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Community Mobilization Officer
Islamic Relief (Pakistan)
Oct 2011 - Dec 2011 | Nowshera, Pakistan

Made frequent trips throughout the target areas to establish and maintain contact with community groups and beneficiary populations. Conducted feasibility assessments for potential shelters, Water and livelihood projects and select the prioritized sites with the community. Mobilized the target community for integrated intervention of IRP in connection to WASH, Shelter, Livelihood and Health. Identified target communities and delivered trainings to community groups. Developed TOP for village Organization (VO), WASH committee, Shelter committee, Livelihood committee and other desired committees and make agreements with respective committees and sub committees. Provided monthly written reports to the line supervisor/manager on community development activities.

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Senior Social Mobilizer
Solidar-Switzerland
May 2011 - Oct 2011 | Charsada, Pakistan

Responsible for identification, verification and registration of beneficiaries for livelihoods interventions. Collection of relevant data and participation of surveys related to livelihoods interventions. Ensured efficient and effective implementation of Livelihoods, Cash based intervention, and related interventions at the community level. Ensured activities carried out as per DIP and conducted training, sensitization and awareness session with beneficiaries. Conducted Assessment & surveys of the target community for the identification of beneficiaries. Trained the beneficiaries on preparation of business development plan. Active liaison with relevant stakeholders to avoid any conflict.  Presented and actively coordinated in distribution of inputs related to livelihoods interventions. Presented and facilitated in capacity building events designed for the beneficiaries. Provided monthly written reports to the line manager on community development activities. Ensured the implementation according to the agreed work plan. Case Studies writing of flood affectees in target area of the project.

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Social Organizer
Human Development Foundation (HDF-APPNA)
Jan 2011 - Apr 2011 | Mardan, Pakistan

Interaction with relevant Education authorities, DC offices, line departments and other stakeholders for planning and monitoring of activities at the district level. Identified contact person and provided support in local engagement with community for social mobilization activities in target area to encourage parents to enroll children in schools. Conducted Focus Group Discussion on different issues.

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Team Leader (Volunteer)
Social Concern
Jan 2008 - Dec 2010 | Mardan, Pakistan

Compilation and maintenance of weekly/monthly/quarterly reports. Developing work plans for the field teams. Coordination with relevant stakeholder and different government agencies. Ensured good cooperation and exchange of information with the rest of the project staff in the areas. Responsible for project documentation maintenance in office.

Education

University of Peshawar
Masters, Masters in Business Administration, ‎
Human Resource Development
2009
University of Peshawar
Masters, Masters in Arts, ‎
Social Anthropology
2007
University of Peshawar
Bachelors, Bachelors in Arts, ‎
Social Sciences
2004

Skills

Expert Accounts / Manager
Intermediate Advisory Skills
Expert Advocacy
Expert Aesthetic Procedures Knowledge
Expert Business Acquisition
Expert Business Development Plans
Expert Capacity Building (Training)
Expert Capacity Building Plans
Expert Communication & Reporting
Expert Community Development
Expert Community Mobilization
Expert Computer Proficiency
Expert Computer Skills
Expert Conflict Resolution Skill
Expert Conservation Awareness
Expert Cooordination Skills
Expert Cooperation
Expert Coordination and Liaison
Expert Coordination and Team Management
Expert Coordination Skills
Expert Counseling
Expert English Proficiency
Expert Familiarity With Refugees’ Chapter
Expert Field Coordination
Expert Field Operation
Expert good communication and reporting skills
Expert Handling Assignments
Expert Health Diagnosis
Expert Inspection Implementation
Expert Interpretation Of Results
Expert Legal Documents Management
Intermediate Marketing Stratergies
Expert Mobilization
Expert Oral Communication Skills
Expert Organizing And Evaluating Human Development
Expert People Management Skills
Expert Planning and Coordination
Intermediate Planning and Management
Expert Policy and Strategy Development
Expert PR Campaign Management
Expert program/project development
Expert Project Administration
Expert Public Dealing
Expert Pulic Dealing
Expert Record Keeping
Expert Reporting
Expert Reporting Skills
Expert Researching Abilities
Expert Revenue Analysis
Expert school/community engagement

Languages

Expert Pashto
Expert Urdu
Expert English