Summary

pI am a well-organized and focused professional with over seven years’ experience in different administrative capacities. Highly skilled at overseeing day-to-day office operations and all administrative matters such as screening calls, managing calendars, planning meetings, and making travel arrangements. I am highly skilled at achieving customer satisfaction through excellent service delivery and prompt response. I am adept at preparing well-researched and accurate documents and managing busy calendars and everyday office tasks. Ability to identify goals and priorities, resolve customer issues in initial stages, and prioritize workflow to meet established deadlines./p
pMy key skills include Office Administration, Office Operations Management, Filing & Records Management, Educational Leadership, Staff Leadership & Training, Data Collection & Reports Generation, Correspondence Handling, Classroom Management, Assessment Methodologies, Learning Planning & Technologies, Problem Resolution and Communication Skills/p
pMy professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background./p

Experience

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Head of campus
The Smart School (Muhamandan Campus )
Oct 2023 - Present | Wah Cantt, Pakistan

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Principal of The Campus
The Royals Schooling System
May 2020 - Present | Wah Cantt, Pakistan

Render keen eye for details to design in house policy/contracts while administering all infrastructure of the school. Create, supervise, and execute everyday lesson plans, event calendars, and worksheet activities in a timely manner. Play a key role in managing intake process for interviewing and enrolling students. Develop and strengthen professional relations with parents and staff members by planning conducting meetings.
Key Accomplishments

Assured accountability and optimum efficiency by guiding administrative team members in creating goals, intervention strategies, and data collection/record keeping procedures.
Educated and led a high performing team to administer staff recruitment, hiring procedures, performance evaluations, and professional development tasks through strict conformance to educational policies.
Analyzed and evaluated students' programs/progress in line with school’s performance management guidelines.

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Headmistress, A Project of the City Schools
The Smart School Wah Campus
Jul 2017 - Apr 2019 | Wah Cantt, Pakistan

Provided regular feedback to employees on performance while completing annual performance evaluations. Held full accountability for directing various certificated and non-certificated academic staff members. Actively contributed in developing strategic planning process and school-wide goals. Communicated challenges to the executive management team and other personnel to follow progress and evaluate goals.
Key Accomplishments

Built synergies with the department while conducting regular department meetings and retaining highest standards of professional and ethical conduct.
Achieved bottom line results by overseeing staff and head office training and examining complaints/grievances in accordance with applicable laws, policies and procedures.

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Administrator
Silver Oaks School System
Jan 2015 - Dec 2016 | Islamabad, Pakistan

Helped the campus principal in overseeing and appraising assistant principals and administrative staff tasks. Established and maintained long term working relations with parents and community. Performed various administrative roles, such as student discipline, parent communication, and teacher performance.
Key Accomplishments

Created and assessed educational programs while supporting campus principal with administrative assignments.
Set a benchmark of excellence by planning, creating, and presenting instructional activities which facilitate in improving active learning experiences.

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Vice Principal
Educationist School System Wah Campus
Jan 2014 - Dec 2014 | Wah Cantt, Pakistan

Facilitated the campus principal in assessing educational programs and overseeing administrative staff members. Managed all administrative activities, such as parent communication, student discipline, and teacher students. Maintained long-term professional relations with the community and parents to support and complete administrative assignments.
Key Accomplishments

Effectively communicated with all students, staff, parents, and agencies to optimize pupil welfare, teaching and learning; dealt patiently and tactfully with issues on professional and personal level.

Education

National Defense University
Masters, Masters in Science, ‎
CGPA 3.6/4
2014
National Defence University, Islamabad
Masters, , Msc‎
International Relations
CGPA 3.6/4
2014

Skills

Intermediate Inventory Management
Beginner 2D Graphics
Intermediate 360 Recruitment
Expert Ability To Maintain Confidentiality
Intermediate Academic Achievement
Expert Academic Administration
Expert Academic Program Development
Expert Academic Program Management
Expert Academic Research
Beginner Accounnts Management
Intermediate Admin Operations Management
Expert Admin Task Planning
Expert Administration
Expert Administration Knowledge
Expert Administration Management
Intermediate Admission Management
Beginner Admission Handling
Intermediate Aesthetic Procedures Knowledge
Expert Agile Leadership
Intermediate Analytical Skills
Intermediate Assessment for Learning
Beginner Audit Management
Intermediate  Talent Acquisition
Beginner B2B Business Development
Expert B2B Manager
Intermediate Behavior Management
Expert Bossiness Development Strategies
Beginner Branch Management
Expert Branch Support
Intermediate British Accent
Intermediate Budgeting
Expert Build Strong Teams
Expert Business Analysis
Intermediate Business Building Strategies
Expert Business Development
Intermediate Business Development Process
Intermediate Business Development Strategies
Intermediate Business Strategy
Beginner Business Writing
Intermediate C++ Knowledge
Expert Cash Handling
Intermediate Child Mental Health Management
Expert Client Acquisition Skills
Beginner Client Dealing 
Expert Client Management
Expert Client Relationship
Expert Clinical Psychology
Expert Close Deals
Intermediate Collaboration
Expert Communication and Presentation Skills

Languages

Expert English