Summary

Results-oriented Corporate Manager & HOD – Reception with 14 years of experience in healthcare management, business development, and hospital administration. Skilled in strategic planning, operational efficiency, and patient service excellence. Adept at leading teams, optimizing workflows, and enhancing organizational growth through innovative healthcare solutions. Committed to delivering high standards of service and operational excellence.

Experience

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Health Insurance Specialist & reception incharge
Rabia Trust Hospital
Nov 2024 - Present | Faisalabad, Pakistan

Corporate Manager & Reception Incharge

Responsibilities:
Manage corporate operations and ensure smooth coordination with insurance companies and clients.
Handle insurance-related patient cases, approvals, and claims processing.

Develop and maintain business relationships with corporate clients and healthcare partners.
Oversee front desk operations, ensuring professional communication with visitors and patients.
Identify new business opportunities and negotiate agreements with insurance providers.
Prepare, review, and manage corporate documentation and contracts.
Monitor financial transactions and ensure compliance with company policies.

Organize meetings, maintain records, and support administrative tasks.
Skills:
Strong knowledge of insurance processes and corporate agreements.

Excellent communication and negotiation skills.

Experience in business development and client relationship management.
Proficiency in MS Office and documentation management.
Ability to multitask and work efficiently under pressure.

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Manager Corporate
Saahil Hospital Faisalabad
Jun 2023 - Oct 2024 | Faisalabad, Pakistan

Enter Description

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Senior claim officer
Faisal Hospital
Feb 2011 - Sep 2023 | Faisalabad, Pakistan

Senior Claims OfficerFebruary 1, 2011 - September 30, 2023Experienced Senior Claims Officer with over 12 years of service, overseeing and managing claims processes from initiation to resolution. Demonstrated expertise in claims assessment, processing, and settlement within the healthcare/insurance sector. Adept at evaluating complex claims, ensuring compliance with policies, and delivering high-quality customer service to both internal and external stakeholders. Skilled in handling high-volume workloads, analyzing claims documentation, and coordinating with various departments to streamline processes. Recognized for accuracy, attention to detail, and a commitment to maintaining high standards in claims management.

Education

National College of Business Administration & Economics (NCBA&E)
Bachelors, , B.com‎
Corporate Manager, Healthcare professional, Health Insurance Specialist, Business Development manager
CGPA 3.2/4
2015
National College of Business Administration & Economics (NCBA&E)
Bachelors, Bachelors in Commerce, Bachelors in Commerce‎
Accounting & Finance, statistics, math
CGPA 3.2/4
2015

Skills

Expert Accounts Adminstration
Intermediate Accounts Management Skllis
Expert Admin Management
Expert Administrative Management 
Expert Bank Reconciliation on
Expert Business Development
Intermediate Cash Handling
Beginner Client Relations Management
Beginner Communication Skills
Expert Coordination Abilities
Expert Coordination Skills
Expert Corporate Marketing
Expert Corporate Finance
Expert Customer Satisfaction Management
Expert Hospital Management System
Expert Invoicing Skills
Expert Medical Billing
Intermediate MS Excel
Intermediate MS Office
Beginner Problem Solving Skills
Intermediate Project Management
Beginner Quality Assurance
Intermediate Solving Skills
Intermediate Telephonic Conversations

Languages

Expert English
Expert Urdu