Summary

To be a part of a dynamic and growth oriented institution to excel and discharge my duties in a befitting manner for the development of the organization, avail opportunities and further refine my skills relating to the assigned job

Experience

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Country Manager
National Federation of PSB
Feb 2019 - Present | Islamabad, Pakistan

Enter Description

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Manager Recruitments & Administration
Ministry of Defence, Govt. of Pakistan
Jan 2014 - Present | Rawalpindi, Pakistan

Recruiting Section
1. Placing of Ads on Mediums (Mustakbil, Rozee & Newspaper).
2. Compiling data from all the mediums received through ads.
3. Shortlisting of all the data.
4. Scheduling of Interview with prior permission of Higher Management.
5. Official call to the candidates, text messages & mail regarding interview
6. Initial interview feedback remarks.
7. Compiling hard record/details of candidates
8. Managing Board interviews
9. Collection of Documents (original credentials , CNIC, Pictures)
10. Scheduling Trainings
Human Resources
11. Contract Signing.
12. Bank Letters and correspondance with feedback
13. Maintain all current employees file
Human Resources Excellence
14. Laisan with other departments regarding promotions, demotions.
15. Signing Contract further SLA II, SLA III.
16. Warnings/Terminations.
17. Leave approvals.
Accounts
18. Preparing cheques of employees/Outsourced centers
19. Maintaining Payroll
20. Leave Record

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Invigilator British Counsel
The British High Commission, Islamabad
Dec 2013 - Present | Islamabad, Pakistan

Description: This is a part time job and has following responsibilities:-
a. Giving Exams
b. Compilation of Students Paper
c. Verification of Students
d. Attendance of Students
e. Invigilation of the Exam
f. General Correspondence with British Officials
g. Packing of Answer Sheets
h. Submitting the same to the British Counsel

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Quality Assurance Manager
Shelby
Apr 2013 - Dec 2013 | Rawalpindi, Pakistan

Description: After leaving Army, I have joined this company as QA Manager where my job Description is as follow:-
a. Handling of Projects
b. Complete charge of IT
c. Verification of Leads
d. Data Base of Sales Representative
e. Data entry of accepted QA Leads
f. International Clients’ correspondence
g. Local Outsourcing Training & Manuals
h. Administration of whole setup
i. Compiling report of incentive
j. Training of new Trainees
k. Follow with existing employee
l. Performance Form of each individual
m. Escalation & Warning Review
n. Termination Meetings
o. Procurements of IT and Office Products

Reason of Leaving: Currently I am doing this job but I want to leave this job by end of December 2014. The main reason of leaving is this is a night job due American timings. Due to some personal issues I can’t afford it.

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Cadet (2nd Lieutenant)
Pakistan Army
Nov 2012 - Apr 2013 | Abbottabad, Pakistan

Description: I was selected as a Cadet but unfortunately heavy injury during training had made me patient by which I had to leave Defense Forces. During entire period I have learnt and gained experience on following competencies:-
Professional Attributes:
a. Tactical Ground Management
b. Strategic Planning
c. Procedure of Interrogation & Investigation
d. Method of Security & Safety
e. Assembling of Weapons, Magzine, Mortars
f. How to command on Platoon
g. Management
h. Leadership
i. Reading & Writing Skills
j. Briefing on Various Projects
k. Speech
l. Operations
m. Patrolling & Surveillance
n. How to Survive without Food
o. YARMOUK Exercise
p. Comradeship
Personal Attributes
q. Dinning, Dressing & Bowel Habits
r. Relationship
s. Punctuality
t. Determination

Reason of Leaving: Due to serious injury and medical issue, I have been withdrawn from the Academy.

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Manager Security/CMO
Pakistan Telecommunication Company Limited (PTCL)
Jul 2010 - Nov 2012 | Rawalpindi, Pakistan

Description: I was hired as a Manager Security but charge of Complaint Management Officer has also given to me. So by merging both duties my areas of responsibility consist of following:-
As Manager Security
a. Supervise 250+ Staff Members (Including Guards)
b. Supervise Special Task Team (70 Members)
c. General Mail/Letter Correspondence
d. Pay & Allowances
e. Deployment of Guards
f. Strategic Plan to overcome Cable Theft
g. Inspection of Exchanges
h. ERP System Handling
i. Liaison with Police & NLC Official
j. Hiring of Guards
As Complaint Management Officer
k. Provision of alternative product to the customer
l. Directly manage the Complaints Administrative team
m. providing responses that address the complainant's concerns
n. To keep up to date with current issues regarding complaints and risks
o. App escalating complaints to the Head of Department
Reason of Leaving: I was selected as Commissioned Officer in Pakistan Army.

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Assistant Superintendent
Pakistan Army
Sep 2008 - Jun 2010 | Rawalpindi, Pakistan

Description: Army usually deploy uniformed persons on this designation but as I have an experience of the same department they promoted me for the same job in which my duties are as follow:-
a. Supervise 18 x Staff Members
b. Accounts
c. General Mail Correspondence
d. General Letter Correspondence
e. Pay & Allowances
f. Contractors’ Agreements
g. Contractors’ Planning & Progress
h. Hiring of Staff
i. Compilation of Tour Notes
j. Disbursement of Pay & Allowances
k. Filling of old Record of Constructions
l. Report & Returns
m. Performance Review of Employees
n. Verification of Staff through PS
o. Briefing on Various Issues
p. Handling Security & Safety Parameters

Reason of Leaving: I was completed my five (05) contract with General Headquarters (Army). This contract was from 2005 to 2010.

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Security Supervisor
Pakistan Army
Oct 2006 - Sep 2009 | Rawalpindi, Pakistan

Description: During this job I was uniformed member of department. The duties as Security Supervisor are as follow:-
a. Responsible for each & every activity happened in Area of Responsibility.
b. Liaison with following Dept for immediate reaction:
1. Fire Brigade
2. Bomb Disposal Squad
3. Quick Response Force
4. Military Hospital
5. Nearest Police Official
c. Guards Deployments/Duties.
d. Responsible for Guards Discipline & their Uniform
e. Checking of weapons & ammunitions.
f. Conflict Resolution
g. Investigational Assistance
h. Entry of Vehicle/Issuance of Gate Pass
i. Maintain Vehicle Trackers
j. Supervise Patrolling Staff
Reason of Leaving: I was promoted as Assistant Superintendent in the same department.

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Computer Operator
Pakistan Army
Oct 2006 - Sep 2008 | Rawalpindi, Pakistan

Description: During this job I was also doing Security supervisor job in same dept. The duties as Computer Operator are as follow:-
a. Windows Installation, Application Software installation
b. Typing of letter.
c. Security layout MAP
d. Payroll
e. Details of Duties
f. Progress Reports
g. Contact Database
h. Networking
i. Internet Mails Correspondence
Reason of Leaving: I was promoted as Assistant Superintendent in the same department.

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Security Patrolling Staff
Pakistan Army
Oct 2005 - Sep 2006 | Rawalpindi, Pakistan

Description: During this job I was the uniformed member of department. The duties as Security Patrolling Staff are as follow:-
a. Responsible for each & every activity happened in Area of Responsibility.
b. Making strategic plan to manage unforeseen circumstances such as Bomb Disposal, Unknown vehicles, Emergency Medical Response.
c. To maintain record of visitors.
d. Maintenance of CCTV

Reason of Leaving: I was promoted as Security Supervisor in the same department.

Education

National University of Science and Technology
Masters, Masters in Business Administration, ‎
Administration
CGPA 3.7/4
2015
University of Sargodha
Bachelors, Bachelors in Arts, ‎
Journalism, Political Science
Grade B
2012

Skills

Expert Corporate Tax Filings
Expert Invoice Discounting
Expert Merchant Card Processing
Expert Planning and Budgeting
Expert Provident Fund Management
Expert Stock Control
Expert Tax Preparation Skills
Expert مهارات إدارة الأموال
Expert Working Capital Management

Languages

Expert English
Expert Urdu
Intermediate Arabic

Muhammad Contacts

Muhammad Salman Khan
Swabi Chamber of Commerce & Industary