Key Responsibilities:

  • Handle inbound and outbound customer calls with professionalism and courtesy.
  • Listen actively to customer inquiries and provide accurate and timely solutions.
  • Maintain a positive and helpful demeanor even in challenging situations.
  • Document and update customer interactions in our system.
  • Collaborate with the team to continuously improve customer service processes.

Qualifications:

  • Excellent verbal and written communication skills.
  • Customer-focused attitude with a desire to exceed expectations.
  • Ability to multitask and adapt in a fast-paced environment.
  • Previous call center experience is a plus but not required.
  • High school diploma or equivalent.

What We Offer:

  • Comprehensive training to help you succeed in your role.
  • A supportive and inclusive work environment.
  • Opportunities for career advancement within our organization.

Timings:

  • 09 pm - 6 am (Night)
  • 01 pm - 10 pm (Afternoon)

 

Job Details

Total Positions:
10 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Oct 14, 2024
Posting Date:
Sep 14, 2024

SourceCode

Information Technology · 11-50 employees - Karachi

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