We are looking for a confident and customer-focused Call Center Agent to join our team. If you have a clear command of English and a passion for delivering excellent service, we invite you to grow with us in a supportive, fast-paced environment.
What We Offer:
Competitive salary with performance-based incentives
Supportive and professional work culture
Opportunities for growth and advancement
Key Responsibilities:
Manage inbound and outbound calls with professionalism
Handle live chat and email support channels
Ensure prompt and effective resolution of customer issues
Maintain accurate records of customer interactions
Uphold high standards of customer satisfaction
Requirements:
Excellent English communication skills (spoken and written)
Willingness to work night shifts
Prior customer service experience is an asset, not a requirement
Valued Skills:
Live chat and phone support
Customer satisfaction management
Outbound sales or telemarketing
Client communication and relationship handling