Customer Service Representative

Zarech Tech

Posted 4 days ago 184 views Report Job

PKR. 30,000 - 40,000/Month

Key Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and courteous manner.
Resolve customer issues and complaints with effective solutions, ensuring a high level of customer satisfaction.
Provide accurate information about products, services, and company policies.
Process orders, returns, and exchanges efficiently and accurately.
Maintain detailed records of customer interactions and transactions.
Collaborate with other departments to address customer needs and feedback.
Stay up-to-date with product knowledge and company updates to provide relevant information to customers.

Skills

Customer Care Representation Digital Marketing Analysis Customer Contact Skills Customer Satisfaction Management

Job Details

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

5 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Pakistan

Gender:

No Preference

Minimum Education:

Matriculation/O-Level

Career Level:

Entry Level

Experience:

Fresh - 1 Year

Apply Before:

Oct 02, 2024

Posting Date:

Sep 16, 2024

At Zarectech, we are dedicated to revolutionizing with innovative solutions and a customer-centric approach. Established in 2019, our mission is to provide top-notch services that exceed client expectations. Our team is passionate about driving progress and fostering an environment where creativity and collaboration thrive. We pride ourselves on our core values of integrity, excellence, and innovation, which guide our efforts and shape our corporate culture. Headquartered in Islamabad, We serves a diverse clientele, from individual consumers to large enterprises, with a commitment to delivering exceptional results. We believe in investing in our people and providing opportunities for professional growth. Our team members are our greatest asset, and we strive to create a dynamic and supportive workplace where everyone can succeed. Join us and be part of a company that’s making a difference in [industry/field] and shaping the future.