We are looking for a skilled Email Support Executive to join our team. The ideal candidate will possess excellent communication skills and have prior experience in email and chat support within a call center environment.

Key Responsibilities:

  • Respond promptly and professionally to customer emails and chat inquiries.
  • Resolve customer queries and provide effective solutions in a timely manner.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with other teams to resolve escalated issues and ensure customer satisfaction.
  • Uphold a high level of service quality in every interaction.

Requirements:

  • Education: Minimum Bachelor’s degree.
  • Experience: Prior experience in call center email and chat support is preferred.
  • Skills:
  • Excellent written and verbal communication skills.
  • Strong problem-solving and organizational abilities.
  • Proficiency in handling multiple tasks simultaneously.

Why Join Us?

  • Opportunity to work in a professional and collaborative environment.
  • Career growth and development prospects.

نوکری کی تفصیلات

کل عہدے:
34 آسامیاں
نوکری کی شفٹ:
گردشی
نوکری کی قسم:
محکمہ:
Call Centre Operations
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
ایک سال سے کم
اس سے پہلے درخواست دیجیۓ:
جنوری ۱۹, ۲۰۲۵
تاریخِ اِشاعت:
دسمبر ۱۸, ۲۰۲۴

Abacus Consulting

انفارمیشن ٹیکنالوجی · 1001-1500 ملازمین - لاہور

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p

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