Social Media Moderator

Abacus Consulting

اپریل ۰۳, ۲۰۲۵ شائع ہوئی 253 نے دیکھا Report Job

PKR. 40,000 - 45,000/Month

We are looking for aSocial Media Moderator to join our dynamic team. The ideal candidate will be responsible for managing and moderating social media platforms, ensuring prompt and professional responses to customer inquiries, comments, and complaints.

Responsibilities:

Monitor and moderate social media platforms including Facebook, Instagram, Twitter, and others.
Respond to customer queries, comments, and complaints in a timely and professional manner.
Maintain brand voice and tone across all social media interactions.
Escalate complex issues to the relevant department.
Identify customer needs and provide appropriate solutions.
Ensure customer satisfaction by delivering excellent service.

Requirements:

Excellent spoken and written communication skills in English.
Graduation is mandatory.
Prior call center or social media moderation experience preferred.
Ability to work in rotational shifts (Morning, Evening & Night).
Strong problem-solving skills and attention to detail.
Proficient in using social media platforms and MS Office.

مہارتیں

Chat Support Skills Marketing Activation Social Media Optimization Communications Skills Social Media Consultation Social Media Chat Support

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

عملیات

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

گردشی

نوکری کی قسم:

مستقل

محکمہ:

Operations

نوکری کا مقام:

اسلام آباد, پاکستان

جنس:

کوئی ترجیح نہیں

عمر:

20 - 30 سال

کم از کم تعلیم:

بیچلرز

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

1 سال

اس سے پہلے درخواست دیجیۓ:

مئی ۰۴, ۲۰۲۵

تاریخِ اِشاعت:

اپریل ۰۳, ۲۰۲۵

Abacus Consulting

انفارمیشن ٹیکنالوجی · 1001-1500 ملازمین - اسلام آباد

پیروی کریں

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p