•  Creating effective coordination with team members to keep them engaged & intact with team deliverables
  •  Interacting closely with team members to ensure maximum target completion and effective resource utilization
  •  Maintaining qualitative & quantitative targets by adhering define protocols
  •  On call escalations handling for better customer experience
  •  Ensuring the daily, weekly monthly lead qualification targets are accomplished as assigned by the manager
  •  Pressure handling
  •  Proven ability to take strategic initiatives
  •  Advanced MS Excel and system handling skills

Experience and Qualification:

  •  Experience minimum 1 or 2 years of working in a Contact/Call Center with team management is MUST. Experience in Jazz call center will be highly preferred.
  •  Minimum qualification: Bachelor or above

Compensation & Benefits:

  • 5 Days a week
  • Yearly bonus
  • Yearly increment
  • Health benefits (Outpatient, Inpatient, Maternity)
  • Provident Fund/EOBI
  • Permanent Position

Employment Type: Permanent

NOTE: Candidate (Male or female) should be flexible for all three shifts(Morning, evening, night)

نوکری کی تفصیلات

کل عہدے:
3 آسامیاں
نوکری کی شفٹ:
گردشی
نوکری کی قسم:
محکمہ:
Call Centre Operations
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
ستمبر ۰۹, ۲۰۲۴
تاریخِ اِشاعت:
اگست ۰۸, ۲۰۲۴

Abacus Consulting

انفارمیشن ٹیکنالوجی · 1001-1500 ملازمین - لاہور

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p

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