یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Receptionist

Al Khaleej Medical and Diagnostic Center

ایک سے زیادہ شہر، پاکستان

درخواست بھیجیں

ستمبر ۱۳, ۲۰۲۴ شائع ہوئی 420 نے دیکھا

PKR. 35,000 - 40,000/Month

The Receptionist will be the first point of contact for patients and visitors. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to manage a busy reception area efficiently. You will handle incoming calls, schedule appointments, and provide information to patients, ensuring their visit is as comfortable as possible.

Key Responsibilities:

Greeting Patients and Visitors: Welcome patients and visitors with a friendly and professional demeanor, ensuring a positive first impression.
Answering Phones: Respond to phone inquiries, provide information, and direct calls to the appropriate department or staff member.
Appointment Scheduling: Manage patient appointments using the medical center’s scheduling software. Confirm upcoming appointments and follow up with patients for rescheduling as necessary.
Patient Check-In: Ensure a smooth check-in process by verifying patient information, confirming appointments, and handling any required paperwork.
Handling Payments: Collect payments for consultations, services, and medical tests. Process billing and provide receipts to patients.
Maintain Patient Records: Update patient information in the database, ensure the accuracy of records, and manage confidential medical information.
Provide Information: Answer basic questions about the medical center’s services, hours of operation, and policies.
Office Coordination: Liaise with the medical staff, including doctors and nurses, to ensure patients are seen promptly and any administrative needs are met.
General Administrative Duties: Perform tasks such as filing, faxing, scanning documents, and ensuring the reception area is neat and organized.
Compliance: Adhere to privacy and confidentiality laws regarding patient information, ensuring compliance with healthcare regulations.

Qualifications:

Bachelor’s degree (BS) in a related field (healthcare management, business administration, etc.).
At least 1-2 years of experience in a similar role, preferably in a healthcare setting.
Fluent in English with excellent communication skills, both verbal and written.
Proficient in using Microsoft Office (Word, Excel) and patient management software (experience with healthcare-specific systems is a plus).
Strong organizational skills with high attention to detail.
Ability to multitask and manage time efficiently in a busy environment.
Professional appearance and attitude.
Familiarity with medical terminology is an asset, but not required.

What We Offer: