یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Customer Care Representative

AskforSEO

راولپنڈی ، پاکستان

درخواست بھیجیں

فروری ۱۳, ۲۰۲۴ شائع ہوئی 208 نے دیکھا

PKR. 30,000 - 50,000/Month

Customer Engagement: Answer incoming calls promptly and professionally, addressing customer inquiries, concerns, and requests with empathy and patience.

Information and Assistance: Provide accurate information regarding products, services, and policies to assist customers in making informed decisions.

Issue Resolution: Identify and resolve customer issues or complaints effectively, ensuring a positive resolution while adhering to company policies and procedures.

Data Entry: Accurately record customer information, interactions, and transactions in the company's database.

Quality Assurance: Maintain high-quality service standards and comply with call center guidelines to ensure customer satisfaction and meet performance metrics.

Team Collaboration: Work collaboratively with team members and supervisors to achieve departmental goals and objectives.

Continuous Improvement: Seek opportunities for self-improvement through training and development, staying updated on product knowledge and call center procedures.