Global TCAS is a leading call center specializing in customer care services and back-office processes for global clients across various industries, including technical support, banking, telecommunications, transportation, and retail. With a mission to empower businesses by managing their customer interactions, Global TCAS enables clients to focus on their core operations. The company is committed to delivering continuous, actionable insights by identifying and analyzing errors, risks, and fraud across all critical customer service flows.

Founded in 2015, Global TCAS has rapidly expanded its reach, now operating in over 20 countries across five continents. The company manages over 1.5 million customer contacts per month, demonstrating its scalability and reliability in handling high-volume interactions. Global TCAS is dedicated to maintaining the highest standards of transparency and accountability, having achieved certifications in quality management, business continuity, and information security.

Driven by innovation, Global TCAS addresses the unique challenges faced by customer service and support professionals. The company leverages advanced technologies to analyze vast amounts of customer interaction data, providing deep insights that drive informed decision-making. By focusing on delivering reliable, timely insights, Global TCAS upholds public trust in customer service information and continues to lead in responsible business practices within the call center industry.