1. Responsible for reminders, negotiations, and collection of overdue accounts
2. Maintain effective communication with customers through phone calls, text messages, letters, etc.
3. Record the collection process, update customer information and repayment commitments
4. Identify high-risk accounts and report them in a timely manner
5. Comply with relevant laws and regulations and company collection regulations
6. Complete the collection goals and tasks assigned by the department
7. Ensures that all visits are attempted on time through efficient field visits and maintains a proper visit plan.
8. Ensures that the assigned collection and recovery targets are met by establishing contacts with delinquent borrowers through regular visits.