This is a full-time on-site role for a Customer Care Representative located in Karachi. The Customer Care Representative will be responsible for providing excellent customer service and support to clients. Tasks include handling front desk, addressing customer inquiries, resolving issues, ensuring customer satisfaction, and maintaining effective communication with clients and internal teams.
Qualifications:
ECOM ERA is a full-service ecommerce company with over 4 years of experience in handling clients' accounts on major ecommerce marketplaces including Amazon, Walmart, eBay, Etsy, and TikTok. We work on a distinctive profit and loss sharing model that ensures our goals are intertwined with our clients, fostering a deep commitment towards growth.