As an IT Support Officer for Imtiaz Supermarket, you play a critical role in ensuring the seamless operation of all technology systems within the retail environment. You leverage your expertise in the Windows Operating System and network troubleshooting to provide exceptional support for both hardware and software issues, ensuring that all employees have the tools and resources they need to perform their jobs effectively. Your skills in remote desktop support and management of Active Directory contribute to maintaining an efficient work atmosphere, enabling smooth retail operations. With four years of experience in IT support, you understand the importance of resolving technical issues promptly to minimize downtime and enhance employee productivity. Collaborating with associates from various departments, you create a bridge between technology and retail operations, fostering a user-friendly environment that aligns with Imtiaz Supermarket's commitment to customer service and operational excellence.
Responsibilities