Call Centre Agent

We are looking for enthusiastic and knowledgeable Call Centre Agent to join our team. In this role, you will assist prospective students with their inquiries about studying abroad, providing them with accurate information about study options, visa processes, and university requirements for the UK, USA, Australia, Malaysia, UAE, Turkey, and Canada.

Key Responsibilities:

Customer Support: Answer inbound calls and respond to inquiries from students regarding study abroad programs in the UK, USA, Australia, Malaysia, UAE, Turkey, and Canada.
Provide Information: Offer detailed information about university courses, application procedures, visa requirements, and scholarship opportunities.
Consultation: Help students choose the right study destination and program based on their preferences and qualifications.
Follow-Up: Maintain and update student records, follow up on inquiries, and assist with application-related questions.
Team Collaboration: Work closely with the Call Centre Lead and other departments to ensure a smooth flow of information and excellent service.
Performance Metrics: Meet individual performance targets related to call volume, conversion rates, and customer satisfaction.

Why Join Us?

Competitive salary with benefits.
Career advancement opportunities in the education consulting field.
A supportive and dynamic team environment.
Opportunity to make a meaningful impact on students’ educational success.

مہارتیں

Customer Service Skills Communication Skills Handle Student Inquiries

نوکری کی تفصیلات

صنعت:

بھرتی / روزگار کے ادارے

شعبہِ افعال:

ٹیلیفونی فروخت کاری

کل عہدے:

2 آسامیاں

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, پاکستان

جنس:

کوئی ترجیح نہیں

کم از کم تعلیم:

ماسٹرز

کیریئر کی سطح:

نوآموز

کم از کم تجربہ:

1 سال

اس سے پہلے درخواست دیجیۓ:

مئی ۱۱, ۲۰۲۵

تاریخِ اِشاعت:

اپریل ۱۰, ۲۰۲۵

KHM Group of Companies

بھرتی / روزگار کے ادارے · 11-50 ملازمین - اسلام آباد

پیروی کریں

Knight Human Group (Pvt) Ltd is an established company, providing management and recruitment consultancy to its valued clients, having a proven track record for these services. We are a gateway to management consultancy and recruitment services in line with the demands of our privileged clients. Our exclusively crafted niche placement services are most appropriately suited for all of those who need them, having the essential elements of confidentiality and extra attention, on their disposal.