We are looking for an organized and proactive Team Lead for our Personal Care Department to oversee the quality of resources and ensure timely responses within the team. This role involves managing training sessions, resolving issues, onboarding new beauticians, updating pricing and deals in line with market trends, and addressing technical issues related to the app. The Team Lead will also be responsible for preparing and presenting monthly reports on key metrics.
Key Responsibilities:
Quality Assurance:
Training and Development:
Onboarding:
Pricing and Deals Management:
Creative Input:
Technical Issue Management:
Reporting:
Qualifications: