گزشتہ کل شائع ہوئی 109 نے دیکھا Report Job
We are seeking a highly motivated and experienced Customer Service Representative to join our team. This role focuses on cold calling potential clients, handling customer inquiries, and providing exceptional service. The ideal candidate is a confident communicator, skilled in relationship-building, and has a proven track record in outbound sales or customer service.
Key Responsibilities:
- Conduct cold calls to prospective customers, introducing products/services and generating leads.
- Build and maintain strong relationships with potential and existing customers.
- Handle customer inquiries, complaints, and concerns with professionalism and efficiency.
- Provide detailed product/service information and guide customers toward suitable solutions.
- Maintain accurate records of customer interactions and follow-ups in the CRM system.
- Meet and exceed sales and customer service targets set by the company.
- Work collaboratively with sales and marketing teams to optimize outreach strategies.
- Stay up-to-date on company offerings, industry trends, and competitor activities.
- Train and mentor junior customer service representatives as needed.
Requirements:
- Proven experience in customer service, cold calling, or telesales (minimum 3-5 years).
- Strong verbal communication and persuasion skills.
- Ability to handle objections and turn rejections into opportunities.
- Excellent problem-solving skills and a customer-centric attitude.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work in a fast-paced, target-driven environment.
- High school diploma required; bachelor's degree preferred.
Benefits:
- Competitive salary + performance-based incentives.
- Career growth and professional development opportunities.
- Supportive and dynamic work environment.
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Nexta International
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