یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Call Center Agent

Night Hawks BPO is a reputable and dynamic call center, proudly based in the USA. We are currently seeking both experienced and fresh call center agents to join our dedicated team. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we invite you to explore this exciting opportunity with us.

Job Description:

As a Call Center Agent at Night Hawks BPO, you will play a vital role in delivering exceptional customer service to our clients. You will have the chance to work during the night shift in our office-based environment. We offer a competitive compensation package, including commissions, salaries, bonuses, and incentives.

Key Responsibilities:

Handle inbound and outbound customer calls professionally and efficiently.
Provide outstanding customer support and resolve inquiries or issues.
Meet and exceed performance targets and goals.
Maintain accurate records of customer interactions.
Collaborate with team members to ensure a positive work environment.
Stay up-to-date with product knowledge and company policies.

Qualifications:

Previous call center experience is a plus but not mandatory; we welcome both experienced and fresh candidates.
Exceptional communication skills, both written and verbal.
Ability to work effectively in a night shift schedule.
Strong problem-solving skills and a customer-centric approach.

Benefits: