خلاصہ

Experienced Communication and IT Support Specialist with a proven track record of effectively managing and optimizing technology infrastructure while delivering exceptional customer service. Possessing strong communication skills, technical expertise, and a passion for problem-solving, I excel in providing timely and reliable IT support to ensure seamless operations within organizations.

تجربہ

کمپنی کا لوگو
IT Helpdesk
Faizan online academy
ستمبر ۲۰۲۳ - موجودہ | Hyderabad, Pakistan

کمپنی کا لوگو
ECO Intern
World Wide Fund Pakistan
جولائی ۲۰۲۳ - اگست ۲۰۲۳ | Islamabad, Pakistan

کمپنی کا لوگو
Intern
PAKISTAN HINDU COUNCIL
جون ۲۰۲۳ - اگست ۲۰۲۳ | Karachi, Pakistan

کمپنی کا لوگو
IT Support Specialist
private company
جنوری ۲۰۲۰ - جنوری ۲۰۲۲ | Hyderabad, Pakistan

Identified problems in printers, scanners and networking hardware, applying required fixes or escalating issues. 
Installed and supported desktop software titles and add-ons. Tackled troubleshooting and problem resolution to support end-user technical issues. Devised incisive workarounds and resolutions for IT-related problems.

تعلیم

University of Sindh
ماسٹرز, بیچلرز ان سائنس, B.Sc (Hons)‎
Islamic Thought, History and Culture
CGPA 3.1/4
2019
GOVT: City college
انٹرمیڈیٹ / اے لیول, , F.Sc Pre-Medical‎
Pre Medical
فی صد 57%
2014
Govt: Mirza Qaleech Baig School
نان میٹرک, Matric in Science‎
Science
مکمل
2012
Network Edge Academy
سرٹیفیکیشن, Networking and Cloud Computing Technologies‎
مکمل

پیشہ ورانہ مہارتیں

متوسط Hardworking
متوسط Admin Assistance
متوسط Analytical Skills
متوسط Call Control
متوسط Cisco Routers Knowledge
ماہر Configuration Switches
ماہر Customer Relationship Management
ماہر Customer Satisfaction Management
ماہر Customer Service Skills
متوسط Data Analytics
متوسط Data Management
متوسط DHCP
متوسط DNS
متوسط Email List Management
ابتدائی Employee Banking
ماہر End to End Sales
ابتدائی Global Cash Management
متوسط Installation Process
متوسط Japanese & Korean Language Proficiency
متوسط Leadership Skills
ابتدائی MS Excel
ماہر Network Topology
متوسط Networking Skills
ماہر Official Tasks Handling
ماہر Persuasion Customer
ماہر Professionalism
ماہر Quality Control Cutting
ماہر Quality Control Knitting
ماہر Quality Control Printing
ماہر Reporting Skills
متوسط Retail Product Management
متوسط Risk Management
متوسط Social Media Management
ابتدائی Social Media Strategies
متوسط Staff Supervision
متوسط Stakeholder Management
متوسط Team Managment
متوسط Transaction Management
متوسط Twitter Knowledge
ماہر Use of Medical Equipment
متوسط VLAN
متوسط Voltage Systems Handling Skills
متوسط Windows Servers

زبانیں

ماہر اردو
متوسط انگریزی