• Launched 1st EMV Debit card for the bank
• Card Management System development & Integration
• New systems implementation to launch Debit Card
• Preparing and finalizing Process & plan for commercial Launch of ATM/Debit cards product
• P&L management for ATM/Debit Cards
• Supervise all CAPEX/OPEX Cost for ATM/Debit Cards
• Coordinate with Marketing/agencies for marketing collateral and promotional material for cards
• Launching of cards based product in coordination with other departments
• Managing cards operations in terms of cards design & production in coordination with relevant
vendors
• Monitoring of card operations, reporting and coordination with Payment Scheme/sponsor
bank/1LINK etc.
• Research on digital credit products and digital payment models for future business growth See less

• Preparing and finalizing Process & plan for commercial Launch of ATM/debit/virtual cards product
• Managing P&L for ATM/Debit/Virtual Cards keeping an eye on Cost Vs Revenue Factors
• Increase Average Revenue per Units (ARPUs) & Average Profit per Unit (APUs) for ATM/Debit/Virtual Cards by
rationalizing the cost
• Supervise all CAPEX/OPEX Cost for ATM/Debit/Virtual Cards
• Coordinate with Marketing/agencies for marketing collateral and promotional material for cards
• Launching of cards based product in coordination with other departments
• Managing cards operations in terms of cards design & production in coordination with relevant vendors
• Monitoring of card operations, reporting and coordination with MasterCard/sponsor bank/1LINK, etc.
• Assisting Business Head Branchless Banking in the pilot and roll out of mobile wallet and associated services
• Research on digital credit products and digital payment models for future business growth

Portfolio management of over 2.5 million Debit Cards
• New initiatives, product-related projects, strategy & policies development
• Create and implement product marketing plans
• Increase portfolio and product usage by using different marketing & promotional techniques
• Collect Product related data (In-house/Ex-house) and make analysis in order to present it to relevant stakeholders in the form of tabulation/graphical presentation
• Lead all Debit Card related promotional campaigns
• Process making & compliance with regulatory requirements
• Keep all the processes updated as and when changes are required
• Streamline all existing product-related processes and suggest modifications to ensure that customer satisfaction is not compromised
• Continuously monitor the core issues of the product and address root causes for a better customer experience
• Analyze, formulate and implement processes that further help to increase product usage and revenue
• Product-related testing with Information Technology Group and technology partner
• Document all processes, SOP\'s, Change Request Forms, SIR\'s and, most importantly, UAT\'s conducted for fixes deployed through ITG on systems
• Coordinate with cross functional teams to identify opportunities to grow the Debit Card business
• Coordinate with outside vendors (Euronet, Visa and Infotel)
• Maintain effective output for the team and ensure that all tasks are completed effectively and efficiently