Successfully organize team members and the floor according to company dynamics. In addition, give exceptional customer service to our new and old customers.
Maintaining the data of old and new customer needs and wants in order to forecast sales. Focus heavily on customer service.

Responsibly handled daily store operations, sales analysis and profit & loss.
Grew net sales by 36% in Oct, Nov, and Dec'18 from plan and achieved positive comparable sales growth of 19% from last year
Managed and trained team of 10 sales associates.
Monitored store visual standards as per company policy and procedures to enhance customer experience.
Make sure sound inventory management and cash handling with operational knowledge of POS

• Handled business planning, operations & analysis for assessment of revenue potential in business; implemented effective solutions to the customer needs, with an aim to improve customer contentment and consequently customer loyalty.
• Administered the whole account of store as per company policies including cash & stock maintenance; monitored safety stock level; streamlined cost saving techniques to achieve substantial reduction of non-moving and slow- moving materials.
• Achieved operational objectives, controlled stock levels, maximized customer satisfaction, appraised procedures and administered team in a busy work environment; produced incident and performance reports.
• Implemented merchandising policies and maintained standards to organize merchandise for the sales floor.

• Competently developed a sales strategy to achieve sales goals and revenues, organized sales action plans, and liaised with company functions to ensure achievement of sales objectives.
• Effectively developed marketing vision of colours, children first and delivered all key metrics for assigned staff, including client satisfaction, retention, revenue growth, and profitability.
• Exercised hands-on experience on word processing, creating spreadsheets, presentations, filing and formulating documents including correspondence, reports, drafts, memos and emails.
• Proved instrumental in performing administrative, communication management, business development, business record keeping, record maintenance and maintenance supervision.
• Successfully organized monthly invoice reports, budget updates as well as internal training and external client relationship.

• Provided information and description of multiple products to educate consumers on market trends and competitive interest rates. Created high performing, sales culture, and incorporated sales strategies to expand market into new territory.
• Engaged with customers to process financial transactions including deposits, withdrawals, check cashing, opening new bank accounts as well as ensured compliance with all internal controls and all applicable banking regulations.
• Performed a wide range of banking transactions in a timely, accurate, and efficient manner, ensuring superior customer service and compliance with all banking regulations, policies, and procedures.
• Handled customer queries face to face, over the phone or via email/mail correspondence as well as verified customer data to detect and identify financial fraud.