خلاصہ

Dedicated, resourceful and versatile professional customer support in visa services . Effectively listening problems of applicant and guide procedure. Perform multiple task simultaneously with heavy work load. On rotation perfom operational task checking and ensuring requirements of visa application, enter applicant information in databases, biometric enrollment, scanning of visa application, making daily, weekly and monthly reports and quality check of visa application.

تجربہ

کمپنی کا لوگو
Phone Banking Officer
National Bank of Pakistan
نومبر ۲۰۱۹ - جون ۲۰۲۰ | Islamabad, Pakistan

Respond to customer's queries on account balance, deductions, statements, and charges.Provide information about banking products and loansResolved customer's complaints and performed ATM card activation and deactivation.Ensure customer satisfaction and provide professional customer support

کمپنی کا لوگو
Customer Service Executive
Gerrys International
دسمبر ۲۰۱۵ - اگست ۲۰۱۸ | Islamabad, Pakistan

Dynamic and versatile customer service in visa services.
Perfom multiple task in visa processing department like arrangement of docment as per requirement by high commssion and data entry of applicant in electronic visa system.
On rotation perform multiple task like quality check, biometric enrollment, scanning of visa application. Make daily, weekly and monthly reports and perform operational work at back end.

کمپنی کا لوگو
Teacher
The Educators School
مارچ ۲۰۱۴ - دسمبر ۲۰۱۵ | Rawalpindi, Pakistan

I work as a Montessori teacher.

کمپنی کا لوگو
Information Officer
Rawalpindi Model College Of Commerce
ستمبر ۲۰۱۳ - فروری ۲۰۱۴ | Rawalpindi, Pakistan

Greet visitors and perform all administrative task.
Provide information about admission and maintain record of students manually and in computerized.
Maintain various ladgers related to students activities.

تعلیم

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بیچلرز, , ( B.Com )‎
Accounting
فی صد 55%
2013
Scholars Cantt College
بیچلرز, بیچلرز ان کامرس, B. Com‎
درجہ C
2013

پیشہ ورانہ مہارتیں

متوسط Academic Administration
متوسط Academic Consulting
متوسط Accounts Administration
متوسط Admission Handling
متوسط Admissions Counseling
متوسط Adobe Photoshop 
ابتدائی Air Ticketing Knowledge
متوسط Amazon Operations Management
متوسط American Incessant
ابتدائی Answering Inquiries
متوسط Aseptic Technique Knowledge
ماہر Attendance Maintenance
ابتدائی Aviation Policies
متوسط Bank Management
متوسط Bank Statements
متوسط Binding Knowledge
متوسط Branch Banking
متوسط British Accent
متوسط Business Development
متوسط Business Development Process
متوسط Business Development Skills
متوسط CAB
متوسط Cab Controlling
ماہر CAD Software and Design Tools
متوسط Call Handling
ماہر Call Routing
متوسط Career Advisory
متوسط Career Counseling
متوسط Career Counselling
متوسط Chat Support Skills
متوسط Clain Management
متوسط Client Attraction
متوسط Client Coordination
متوسط Client Correspondence
ماہر Client Dealing
متوسط Client Derailing
متوسط Client Followup
ماہر Client Interaction Management
متوسط Client Managing Skills
ماہر Client Relationship
ماہر Client Relationship Management
متوسط Client Support
متوسط Cold Calling
متوسط Collections Handling
متوسط Communication Skills
متوسط Communication for Development
ماہر Communication Sklls
متوسط Complaint Handling
متوسط Computer Proficient
ابتدائی Confidentiality