Preparing Internal Memorandums for business negotiation.
Adding new corporate clients to the company.
Client Visits on regular basis.
Coordinating with prospect clients through email & phone calls.
Assisting clients with new business opportunities, propose financial equity/debt restructuring.

Reports Al Etihad Credit Bureau (AECB), Risk bureau report, New Banking returns Forms, monitoring/updating of daily limits, regularization of excess/TOD Reviewing documents and preparing banking standard documentation, Feed Limits of customers on system, RB extraction, balance confirmations, letters
Provide support to Business Units, Finance department, Risk Management Deptt. for any adhoc report or query related to MIS.
Prepare Past Due Report and corresponding with business to regularize accounts.
Coordinating with other regions (Qatar, Yemen, USA, Switzerland, Bahrain and Pakistan) to preparing centralized report for management. Corresponding with external bodies (Al Etihad Credit Bureau, Central Bank Risk Bureau) regarding customers related issues.
Generating new ideas to bring innovation to existing reporting methodologies.
Monitoring Contract Financing customers by monthly worksheets.\ Assisting Manager to test data & update data on internal systems (C.A.R.S).
Worked with the migration team to transfer customer profiles to a new system (SYMBOLS).
Keep reviewing respective operational processes and controls to identify gaps ensure controls are effective and risk mitigants are built around processes.
Analyze & formulate the corrective action plan for areas where we have risk exposure.
Ensure regular monitoring of Sundry, Transitory & Nostro accounts of Ops Units.
Keep track of operations incidents, exceptions, risk deviations & open opportunities by internal checks to ensure timely Regularization.

Preparing reports for Risk Management, Central Accounts, Operation Control and Business units.
Advice planning and lay guideline for the MIS team be part of “Standard Operation Procedures” (ISO 9001) for any new monitoring mechanism related to Credit Operations for Corporate division.
Manage preparation & uploading the Standard Operation Procedures on Intranet in Liaison with Operation Control Team & IT.
Manage corporate portfolio for monitoring of loans and advances preparing NOC, audit confirmations, letters, freeze release
Adhoc business weekly/monthly reports, reconciliations of accounts,adhoc reports queries regarding balances other
requirements supporting daily B.A.U. Providing data and involved in preparing income related reports and any planning area
linked to management reports.
Preparing and advising new monitoring mechanism for existing and new products to strengthen internal processes also involved in the UAT of the new product program.
Monitoring Treasury Capital Market limits / exposures in Liaison with Treasury Operations.
Managing and providing data in preparing income related reports and any planning area linked to management reports and assist Risk Management/ SAM department in determining irregular accounts.
Assisting teams to test data on new systems.
Checking and posting vouchers, sending credit check reports through swift alliance system.

Preparing NOC, audit confirmations, Banking facility letters and standard documentation to support daily B.A.U.
Preparing reports for State Bank of Pakistan on monthly and ad-hoc basis.
Providing support for loan & security documentation and other legal aspects with respect to financing facilities in the portfolio. It includes preparation of documentation & reviews.
Assisting Dept. head for any release/submission of security through collateral management system.
Providing support to relationship panels for conduct of valuation of mortgaged property, inspection of and hypothecated /pledged assets, customer credit evaluation, credit reports and market checks etc.

External reporting / MIS to regulatory bodies as per regulations set by the State Bank of Pakistan on monthly and Ad-hoc basis.
Preparing CIB I and CIB II for Central Bank (updating records in system and sending monthly report). Assist Dept. Head in submission / monitoring of exception reporting such as Monthly Credit Admin Update.
Provided MIS support to the due diligence & integration team for all sort of reports required for decision-making.
Supervising/Monitoring Loans & Advances lines of pledge/hypothecated/shares securities & regularizing limits through correspondence with the business units.
Coordinating with approved external agencies to conduct quarterly pledge/ hypothecation inspections.
Generating system reports as per system efficiency by means of process engineering. Checking and maintaining daily JRC (journal report) as per internal audit/external audit requirement.
Keeping strict data checking of records (filing) to ensure a good internal/external audit.

Supervising night & evening shifts & training junior colleagues to provide better services to customers.
Dealing with the Banking Consumer & branch banking Products and transactions; Issuance of Pay Orders, Balance Transfers, Cheque Book requests, Taking customers’ requests and suggestions regarding various Products.
Charge/Credit Cards Service (dealing with customer's queries regarding their Charge Card Accounts) Customer base being the American Express Cards i.e., Rupee and Dollar based. Blocking of lost Atm/credit cards, Cancellation of cards, Correction of embossing errors, Activation, Exposure Amounts Enhancements.
Educating customers about IVR i.e., Interactive Voice Response.
Merchant Support Service. Dealing and assistance of Merchant regarding their POS machine, EDC Machine, Manual machines and problems in Batch Closing. Accommodating and forwarding Merchant/Branch/Consumer banking complaints.
Helping and monitoring agents in attending calls and thus maintaining a satisfactory TSF (total service factor).
Coordinate with different business units to ensure smooth customer dealing and idea generation.
Generating new ideas for service quality assurance (call center) & IVR (interactive Voice response) for better customer services.