A highly motivated and results-oriented professional with 10 years of experience in Administration. Demonstrates a proactive approach to problem-solving and a keen eye for detail. Excellent communication and interpersonal skills, adept at collaborating with cross-functional teams and building positive relationships with clients and stakeholders. Committed to continuous learning and staying up-to-date with the latest industry trends and technologies. Proven ability to thrive in fast-paced and dynamic environments while managing multiple priorities.
Maintaining Quality and Compliance Office System
Administrative Tasks:
Typing different documents, e.g. training manuals, JDs, SOPs and Policy Documents, etc.
Printing of blood donor reports and donor appreciation certificate from BBMIS (Blood Bank Management Information System) and sending them to corporate partners.
Keep detailed record of blood drives held.
Keeping record of donor registration.
Keeping track of ordering levels and maintain the supply if all motivational material.
Photocopying, printing and scanning various documents.
Uploading controlled scanned document in EDMS (Electronic Document Management System).
Converting PDF files into MS Excel or MS Word.
Preparing presentation for Education & Meeting purpose.
Sending posters and other camp materials to the campsite.
Ordering and maintain office stationery and other consumable is Hospital Management System (HMIS).
Taking demographics and questionnaires in donor selection module of BBMIS (If required at large/blood drives).
Sorting and distributing incoming post and organizing and sending outgoing posts.
Any other tasks assigned by the blood center management.
Maintaining quality and compliance in performing routine tasks according to defined process and procedures.
Managing boards meetings, conferences, meeting room reservations, keeping minutes of meetings and records.
Marketing/Donor Mobilization Tasks:
Preparing marketing materials.
Coordinating with distribution for delivery of marketing collaterals to the campsite.
Connecting to POC (Person of Contact) for the arrangement of post-donation counselling sessions. Following up with donors/patients and POCs for post-camp/donation services like scheduling treatment and donors. Assistance to POCs with their queries related to Indus Hospital’s procedures for treatment and care.
Preparing weekly and monthly marketing performance sheets.
Maintaining sheet of camp and in-house reactive donors.
Calling in-house reactive donor to receive their reports from Indus Blood Center for counselling by the doctors.
Informing the transfusion officer about post-camp counselling sessions through WhatsApp groups and individual text messages.
Managing active communication through WhatsApp groups and emails related to distribution, recovery of marketing collaterals from the campsite and any other issues related to delays or clarification of assigned tasks.
Arranging appointment for post-camp reactive donors with a hepatologist and ID clinic (only IHHN staff)
Coordination:
Coordinating with different departments within Blood Transfusion Services and with IHHN’s CRD, Finance, Hospital, Food Services and other Units/Departments to facilitate multi-purpose events and activities.
Education Program Office-related Tasks:
AD-BTM/BS-BTM & BS-MLT Program Office
Assist Program Manager in
Planning and managing financial capital/budget.
Establishing and maintain appropriate records and statistic for program finances and budget, including student fees, co-curricular budget Allocation & expenditure, and marketing budget.
Troubleshooting and correspondence throughout the system with all related departments.
Organizing co-curricular activities.
Coordinating with operations, marketing, CRD, IT, and supply chain for smooth functioning of the education office and related events and inventory management.
Managing employee roster, leaves and overtime.
Maintaining a good relationship with both Head Office and regional offices.
Ensure continuous professional development in administration, communications and data science.
Working as Administrator and doing daily operational tasks.
Tasks Related to IT
Providing administrative and technical support to different departments.
Overseeing basic computer programs/operating systems.
Troubleshooting issues with technical services (Printing, Scanning, System Hardware).
Troubleshooting MS Office Suite Issues.
Tasks Related to Sales
Preparing and maintaining all bills of cash and credit in Oracle base software.
Preparing & placing all purchase orders in ERP system in case of unavailability of concern staff.