1. ہوم
  2. عوامی پروفائل

خلاصہ


  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.

  • Responding promptly to customer inquiries.

  • Communicating with customers through various channels.

  • Acknowledging and resolving customer complaints

  • Problem-Solving Skills

  • Product/Service Knowledge

  • Client Services & Customer Support

  • Accountable for facilitating delivery of hassle free services to visiting customers and prospects that meet or exceed customer’s expectations.


تجربہ

کمپنی کا لوگو
cso
ZongCMPak
فروری ۲۰۱۹ - موجودہ | Islamabad, Pakistan

Working with a team of CSRs and other departments to find appropriate solutions.
Escalating queries and concerns.
Attentiveness and patience.
Time-management skills.
Ability to answer a high volume of calls and/or emails daily.

کمپنی کا لوگو
Teaching
Allied School Banigala Campus
مارچ ۲۰۱۴ - موجودہ | Islamabad, Pakistan

تعلیم

National University of Modern Language (NUML)
ماسٹرز, ماسٹرز ان آرٹس, MA English Language Teaching‎
English Language Teaching
CGPA 2.8/4
2016

پیشہ ورانہ مہارتیں

متوسط Ability to Maintain Professionalism
ماہر Ability to Promote a Positive Image of the Bank
ابتدائی Accounts Software Command
متوسط Aseptic Technique Knowledge
ماہر Call Handling
ماہر Client Dealing 
ابتدائی Commercial Real Estate Knowledge
متوسط Communication and Interpersonal Skills
متوسط Computer Proficient
متوسط Computer Skill
متوسط Configuration Switches
ماہر Conservation Awareness
متوسط CSS 
ماہر Customer
متوسط Customer Relation
ماہر Customer Services
متوسط Decision Making
متوسط Email Writing Skills
ماہر End to End Sales
ماہر Exceptional Communication Skills
ماہر Financial and Budgeting Skills
متوسط Flexibility
متوسط Good Communicator
متوسط Good English
متوسط Handle Applications by accurate complete
متوسط Handle Stressful Situations
ماہر Handling Assignments
متوسط Legal Documents Management
متوسط Management
ابتدائی Media Production
متوسط Microsoft Office 1
متوسط Microsoft Office Suite or Similar
متوسط MS Office
متوسط Network Infrastructure Enhancement
ماہر Official Tasks Handling
متوسط Persuasion Customer
متوسط PR Campaign Management
متوسط Presentation Skills
متوسط public re
متوسط Pursuing News Stories
متوسط Quality Control Cutting
متوسط Quality Control Printing
متوسط Social Media Strategies
متوسط Tbricklaying
ماہر Team Player
متوسط Technical Support Experience
متوسط Time Management
ماہر Vendor Relations Management

زبانیں

ماہر اردو
متوسط انگریزی

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