Organized and self-motivated professional with over 5 years of experience in administrative support and customer service. Skilled in all aspects of day-to-day Office operations, daily correspondence, professional telephone manner, public dealing, data entry and word processing, schedule appointments, inventory management. Known to go the extra mile for customers and colleagues.
Greet and welcomed customers and direct them to the appropriate dept;
Answered, screened and forwarded incoming calls and dialled outgoing calls;
Checked applicant’s papers such as passports, bio-metric and receipts before entering premises;
Coordinated with security and operation Manager for planning and implementation,
Managed incoming mails, letters and shipments and dispatch outgoing correspondence;
Directed customers and help/guide them with any required details;
Managed the reception area to ensure effective telephone and e-mail communication;
Kept record/inventory of stationary, IT equipment,
Educating customers on the process involved in the visa and medical check-up;
Secured office premises and insured safety of assets and reception;
Welcomed guests/Visitors and arranged meetings with the staff;
Issued badges and managed daily visitors Logbooks;
Coordinated maintenance of Office, vehicles and electronic equipment.
Arranged meetings and carried out necessary arrangements;
Arranged accommodation for staff and reserved airline tickets.
Arranged transportation for staff and guests and assigned duties to drivers.
Managed records of assets, stationary, Fuel, grocery and IT equipment.
Greeted and welcomed visitors and issued visitor's cards.
Answered, screened and forwarded incoming calls.
Managed daily visitor’s log sheet and issued badges and visitor's card.
Managed and recorded daily incoming and outgoing correspondence.
Booked conference halls and arranged meetings.
Supported in preparation and organization of meetings, events and trainings.
Supported admin and logistic officer with task such as flight booking, hotel reservation, stationary issue and preparation of support staff and driver’s time & effort sheets.
Kept accurate record of files, agreements, vendors payments and Purchase Orders etc
Reviewed and processed Payment Invoices, PRs etc
Acted as a SPOC to issue mobile sim cards, internet packages.
Performed duties such as filing, photocopying and scanning of documents etc
Performed other duties, as needed or assigned by the supervisor.
Managed front desk of the business.
Provided information pertinent to booking and reservation.
Answered and routed phone calls.
Prepared bills, invoices and kept records.
Supported in events, seminars.