A strong sales background with customer-oriented professional having strong academic background, knowledge of training, product development and sales management who can play a vital role in raising sales volume, B to B business handling , Trainings & Quality assurance management.
B2B prospecting through updated mediums of corporate communication e.g Sales navigator, Emailing and cold calling.
Business Development for eCommerce Business Solutions targeting USA market.Business Development deals in Management& Consulting , Custom Software development, Performance Marketing, Programmatic Marketing & Marketing Automation ,QA Testing, Mobile& Web Development, Graphics& Design, Video Animation & Digital Marketing. .Business Development Tools: LinkedIn Sales Navigator, Emailing, Cold Calling, HubSpot CRM and other available mediums.
Managing a team of 20+ sales agents including Team Leads for QA and trainings.Responsible for their adherence, productivity, training and grooming.Weekly & monthly management reporting & day to day assigned tasks from management.Sales generation on DTV AT&T, Viasat, century link, Spectrum, Frontier, Hughes Net, Cox, Wow Cable, ADTand ADT.To ensure customers are being handled as per defined SOPs.Responsible for all process related communications, disseminations, updates and red books to be rolled out Develop training programs that make the best use of available resourcesUpdate training programs to ensure that they are current.
▪ Listening to customer requirements and presenting the products appropriately to close a sale.
▪ Following the guidelines and protocols set by the clients.
▪ Meeting the given sales targets according to the QA guidelines.
Listening to customer requirements and presenting appropriately to make a sale.
Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
Cold calling to arrange meetings with potential customers to prospect for new business.
Responding to incoming email and phone inquiries.
▪ Make ensure to understand, implementation and monitor the CS policies and procedures.
▪ Ensuring that new sales, up-selling and cross-selling target assigned are achieved with compliance with company guidelines.
▪ Timely escalate and take full ownership for resolution of customer issues and providing them feedback where required.
Brand Promotion.
Manage the BTL campaigns.
Managing Shop fascia, Billboards, Electronic Boards etc.
Maximize the productivity and profit.
Effective use of Resource links.
Coordinate with Advertising agencies for shops signage.
Applied RTM to market.
Conversions of outlets considering market leadership in territory environmental protection.
organizing sales visits
demonstrating/presenting products
establishing new business
maintaining accurate records
attending trade exhibitions, conferences and meetings