I am a Self-Employed Freelancer managing customer support for multiple online stores via Shopify. A highly-motivated and client-oriented individual with 2 years of experience in Customer Service and Relations development from the ground up. Proven track record in managing Workload from conceptualization through to go-live and support. Excellent understanding and working knowledge of the Ticketing model. Solid background in many technological methods and demonstrated client, contractor, and stakeholder engagement capability. Seeking a challenging job that utilizes and further sharpens my skills, and where I am expressing my thoughts and ideas for self and organizational growth.