 Managing the entire IT infrastructure from all aspects, including budgeting, team structuring, Monitoring and Managing of branch offices, US sites, IT Help Desk, Network, Data Center and Servers with a team of on-site and off-site engineers.
 Having hands on experience of Migration from on premise datacenter to Azure and in-depth knowledge of Azure VNETs, Azure SSO, Azure B2B, Azure VPN.
 Managing on premise Exchange 2010 /2013 / 2016, exchange server deployments in co-existence, hybrid and upgrade mode for multiple US based clients.
 In charge of successful implementation of several IT related projects (briefed in Projects section).
 Co-developed & Implemented Network Documentation, Processes and IT Security Policies to comply with ISO, ISMS 27001 standards.
 Worked closely with Director Ops to communicate with department managers, identifying business requirements and proposing IT solutions w.r.t budget and time constraints.
 Created low cost disaster recovery plans to mitigate catastrophic risks.
 Created a supportive team environment that was defined by collaboration and knowledge sharing; high retention rate within the team, 95% retention within the IT organization.
 Improved performance and reliability of Domain Controllers, Exchange Servers and Storage systems by upgrading the infrastructure to Windows Server 2008 R2 and reconfiguring the RAIDs.
 Initiated with Capacity Planning and deployed a hybrid virtualized solution based 80% on VMware ESX and vShpere.
 Provided technical guidance to IT staff in developing and improving their skills to support 350+ workstations and over 35 servers, mainly Dell and HP with a small number of Storage Systems.
 Ensured high availability of mission critical application and database servers by initiating and installing a Tier 3 Data Center at the head office, including Dell, HP server and storage systems.
 Managed Cloud Servers and Services hosted on GoDaddy, RackSpace, iWeb & Amazon for corporate clien

 Having hands on experience in Migrations from on-premises Exchange servers to Office 365 and any hosted email to O365 migrations.
 Hands on experience in Windows server 2008, 2012, 2016, Active Directory Domain Services, AD Roles, Troubleshooting, Active Directory Migration, and Multi Forest deployment experience.
 Created and managed site-to-site VPNs via Cisco, SonicWALL firewall.
 Managed the existing SonicWALL firewall setup and introduced a BSD-UNIX based (pfSense) firewall to add a cost-effective & Open Source Security and WAN Routing solution, when the company was not in a position to buy Cisco ASA appliances.
 Purchased and configured a UTM appliance Cyberoam to manage/monitor the Internet access and protect our network from external threats. Managing Application/Web filters, QoS, Advance Threat Protection (ATP) and Intrusion Prevention.
 Conceived and established the IT Help Desk portal and Inventory Management for handling day to day IT queries, monitoring team performance, assets and meeting service levels.
 Headed the overall IT infrastructure of Head Office for the installation of 350+ nodes LAN, WAN, SDH (Fiber & PRI), WLAN and VoIP setup, followed by a smooth migration from branch office.
 Configured PRTG software to monitor all servers and Internet services. Key Features are listed below.
 Network monitoring for professionals
 Monitors your network 24/7
 Alerts you before emergencies occur
 Headed and configured Restorable IPLC between head office of FutureNow and client site (Toronto, Canada) on Cisco Routers. Canada Router has been configured remotely through a Technician visit at site.
 Configured Juniper Firewall SRX-110H and moved entire company servers behind the new firewall with less than 1-minute downtime.

 Assist Deputy Manager IT in Develop, implement and maintain policies, procedures and associate training plans for network resource administration, appropriate use, and disaster recovery.
 Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
 Conduct research on network products, services, protocols, and standards in support network procurement and development efforts.
 Manager servers, including e-mail, print and backup servers and their associated operating systems and software.
 Manage security solutions, including firewall, router, antivirus, and intrusion detection systems.
 Manage all network hardware and equipment, including routers, switches, and UPS.
 Administrator all equipment, hardware and software upgrades.
 Practice network asset management, including maintenance of network component inventory and related documentation and technical specification information.
 Administrator and maintain end users accounts, permissions, and access rights.
 Perform security audit, system backups and recovery.
 Monitor and test network performance and provide network performance statistics and reports.
 Recommend, schedule, and perform network improvement, upgrades, and repair reports.
 Manage VoIP server in coordination with Principal System and Network Engineer.

 Assist Deputy Manager IT in Develop, implement and maintain policies, procedures and associate training plans for network resource administration, appropriate use, and disaster recovery.
 Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
 Conduct research on network products, services, protocols, and standards in support network procurement and development efforts.
 Manager servers, including e-mail, print and backup servers and their associated operating systems and software.
 Manage security solutions, including firewall, router, antivirus, and intrusion detection systems.
 Manage all network hardware and equipment, including routers, switches, and UPS.
 Administrator all equipment, hardware and software upgrades.
 Practice network asset management, including maintenance of network component inventory and related documentation and technical specification information.
 Administrator and maintain end users accounts, permissions, and access rights.
 Perform security audit, system backups and recovery.
 Monitor and test network performance and provide network performance statistics and reports.
 Recommend, schedule, and perform network improvement, upgrades, and repair reports.
 Manage VoIP server in coordination with Principal System and Network Engineer.
 Manage and/or provide guidance to junior members of the team.