概要

Experienced Customer Service Manager with a demonstrated history of working in the telecommunications industry. Skilled in Microsoft Excel, Customer Service, Management, Business Development, and Teamwork. Strong support professional with a Bachelor's Degree focused in Computer Systems Networking and Telecommunications
Team Leader | Project Management | Excellent in Time Management | Problem Solver | Ability to Work under Pressure | Staff Management | Customer Relationship Management | Multi-tasking | Organizational Skills.

工作经历

公司标识
Factory Head (Mobile Assembly)
QMobile
Oct 2021 - 代表 | Lahore, Pakistan

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公司标识
BDM
zameen.com
Jun 2022 - Jun 2023

公司标识
Field Application Engineer FAE
Transsion
May 2021 - Nov 2021 | Karachi, Pakistan

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

公司标识
Team Manager
Zaamin Builders PVT LTD
Sep 2020 - May 2021 | Karachi, Pakistan

Manage team and sales

公司标识
Regional Head (Punjab & KPK)
Q Mobile
Sep 2012 - Oct 2018 | Islamabad, Pakistan

Manage All Customer Care Center of Region | Maintain Suitable Environment for Customers | Provide Technical Behavioral
Training to Staff | Provide Oracle Training to Staff | Provide Better after Sales Services to Value Customers

公司标识
Manager Technical Services
QMobile
Aug 2008 - Aug 2012 | Karachi, Pakistan

Field Testing before Launching of New Mobile | Modification & Customization before Launching New Mobile | Provide Technical Assistance Regarding Hardwar Related Issues | Provide Software Solutions before Launching Android Versions

公司标识
Manager GSM Technicians
L.G. Electronics
Jul 2006 - Jul 2008 | Karachi, Pakistan

Managing GSM Technicians Team | Provide Technical Assistance in Hardware & Software Related Issues | Training &
Development of Service Centers Technical Team | Technical Advisor for LG Pakistan.

公司标识
GSM Technician
Advance Telecom
Aug 2003 - Aug 2005 | Karachi, Pakistan

Mobile Phones Repairing with the Help Software | Repair Mobile Phones with Hardware Attachments | New Software
Developments.

公司标识
GSM Technician
Paktel Ltd.
Aug 2001 - Aug 2003 | Karachi, Pakistan

Repaired Mobile Phones with the Help Software | Repair Mobile Phones with Hardware Attachments | Flashing of Dead
Mobile Phones.

公司标识
Hardware & Network Assistant
Chief Vision Institute Of Internet
Oct 1999 - Jul 2001 | Karachi, Pakistan

Increase Computer Performances with Hardware Solutions | Installation of Software to Increase Performances | Increase
LAN (Local Area Network) Performance | Managing Networking Issues | Making Domains for Mult-tasking | Give Training
To New recruits.

学历

University of Karachi
学士, 贸易学士, bechelor‎
Accounting, Business Management, Economic, Statistics
等级 B
2004
AMTEL University
证书, CCIE‎
A Plus, Network Plus, Server Plus, WAN Technology, MCSC, MCSA, CCNA
Completed
2001
Govt. Degree Science & Commerce College
中级/A级, 贸易学学生, intermediate‎
Accounting, Economics, Business Management
等级 B
2000
Everest Junior High School
大学入学/0级, 科学, matric‎
Biology, Chemistry, Physics, Mathematics, English Studies
等级 B
1998

技能

初学者 2D Drawaing
熟练 Ability To Work Under Peessure
熟练 Customization In Mobile Phones
熟练 Field Testing before Launching of New Mobile
熟练 Handling Assignments
熟练 Modification In Mobile Phone Software
熟练 Oral Communication Skills
熟练 Provide Training To Staff
熟练 Solution Provider
熟练 Sterilization Procedure
熟练 Strategic Selling Skills
熟练 المبيعات عبر الهاتف

语言

初学者 古吉拉地语
初学者 信德语
初学者 旁遮普语
中级 印度语
中级 乌尔都语
中级 英语