The Key responsibility includes managing day to day operations, team management and coordination with Top management.
      Preparing and submitting daily, weekly and monthly reports against the assigned task. Ensure that project targets are met and deadlines are observed by team as per project timeline.
     Coordination with International office on, on-going cases and students updates on individual cases. Developing operational improvement strategies. Recommending cost-effective solutions to operational challenges. Restructuring departments and defining employee roles. Facilitating training initiatives and promoting best practices
     Overseeing the implementation of operational improvement strategies. Performing cost calculations and coordinating budgets. Collaborating across departments to set realistic operational targets and timeframes. Documenting processes, monitoring progress, and preparing status reports.  Recruit, train and supervise staff. Find ways to increase quality of customer service.

Build collaborative rapport with HR team – KP region, and with all other stakeholders of the program, actively attended Country office meeting with Vendor and company on quarterly basis also identified short-term and long-term hiring requirements.
Introduced KPIs and performance standards and evaluated local HR teams, produced detailed reports for management in relation to employee turnover; new hires; resignations; training and development etc. Implemented recruitment standards in the region at highest practicable level and are professional and rigorous. Actively engage in senior level resourcing including interviewing and on boarding candidates; facilitate hiring managers in designing hiring and training plans. Track recruitment KPIs and suggest improvements to managers in resolving routine issues.
KEY ACCOMPLISHMENTS:
• Ensured strict compliance of HR operations with legal standards by designing employees’ compensation and benefits packages. Coordinated with National HR Manager to craft organization-wide strategies and objectives.
• Defined onboarding procedures in alignment with company culture; determined training plans per employee and department also monitored overall HR strategies, systems, tactics and procedures across the organization.
• Formulated and controlled division’s budget, initiated a continuous improvement-focused culture of HR processes; also oversaw and managed a performance appraisal system to ensure optimum performance.
• Complied with labor regulations, facilitated employees in various HR-related topics such as leaves and compensation and resolve all issues as well as resolved all internal and external HR related issues.
• Rendered keen eye for details to assess data with useful HR metrics, like time to hire and employee turnover rates; produced and submitted reports on general HR activity and HR metrics.

Established a recruiting, testing, and interviewing program; advised managers on candidate selection; conducted and analyzed exit interviews and recommended changes and contributed positively to team effort by accomplishing related results as required.
Revamped the work structure by updating job requirements and job descriptions for all positions; developed staff for assignments by establishing and conducting orientation and training programs. Planned, monitored, and appraisal of employee work results by training managers to coach and discipline employees; scheduled management conferences with employees; evaluated and resolved employee grievances; counselling employees and supervisors. Created employee benefits programs and updated them with benefits by studying and assessing benefit needs and trends; recommended benefit programs to management; directed the processing of benefit claims; assessed benefit contract bids; awarded benefit contracts; designed and conducted educational programs on benefit programs.
KEY ACCOMPLISHMENTS:
• Conducted periodic pay surveys to maintain a pay plan, prepared pay budgets as well as implemented pay structure revisions; performed job evaluations as well as monitored and scheduled individual pay actions.
• Ensured legal compliance by monitoring and implementing applicable HR federal and state requirements; conducted investigations; maintained and updated all records and represented the organization at hearings.
• Updated management guidelines by preparing and recommending HR policies and procedures; also maintained historical HR records by designing a filing and retrieval system; keeping past and current records.
• Competed with HR operational challenges; delegated work responsibilities to appropriate staff and follow up on work results, also maintained human resource staff by recruiting, selecting, orienting, and training employees.

Delivered complete analytical support to the management of disciplinary and grievance issues also prepared and shared HR reports for providing increase in decision-making alternatives for executive team.
Contributed to the success of strategic initiatives, developed and implemented of HR Systems also involved in recruitment by preparing job descriptions, conducting test and Interviews and preparing recruitment updates.
KEY ACCOMPLISHMENTS:
• Directed HR staff, delegated work responsibilities while ensuring compliance with all pertinent labour laws.
• Coordinated all work activities for managers and staff also drew up plans for future personnel hiring procedures.

Devised HR initiatives and systems also involved in recruitment by preparing and managing the hiring process.
Devised on boarding plans and facilitated managers in performance management processes and in other HR tasks.
KEY ACCOMPLISHMENTS:
• Managed disciplinary and grievance issues and retained staff records as per the policy and legal requirements.
• Generated weekly turnover and deployment reports also coordinated with staff regarding HR related matters.

Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; assigning and monitoring clerical functions.
Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
KEY ACCOMPLISHMENTS:
• Maintained office efficiency by planning and implementing office systems, layouts, and equipment procurement.
• Achieved financial objectives by preparing an annual budget, scheduling expenditures and analyzing variances.