As a Senior Crystal Report Developer and SAP Administrator at Wali
Laminates Pvt Ltd, I enhance reporting solutions and manage SAP
systems. I design and develop Crystal Reports that provide actionable
insights, analyze datasets for accuracy, and optimize report performance.
Integrating Crystal Reports with SAP B1 systems ensures seamless data
flow, while managing SAP configurations and administration guarantees
smooth operation. I train and support users on both Crystal Reports and
SAP systems, address issues, and document reporting requirements. My
role also involves conducting quality assurance, updating reports and SAP
settings, and maintaining comprehensive documentation to support
usability and system modifications. Collaborating with IT and business
teams is essential for aligning reporting solutions and SAP administration
with organizational goals.

As an IT Support Specialist at E-Solutions, I provide essential technical
support for hardware, software, and network issues. I manage and
maintain IT systems, including servers and workstations, ensuring their
optimal performance. My role involves troubleshooting technical
problems, installing and configuring software, and ensuring system
security. I document IT processes and procedures, offer user training,
and handle incident management. Additionally, I coordinate with IT
teams on projects and technology implementations, ensuring efficient and
effective IT operations.