خلاصہ

A platform where I can apply my versatile and adaptive professional skill set and my
academic knowledge to the needs of the organization. A dedicated Hard worker with a
will to contribute in the sustained development of the organization. Enthusiastic learner
focused on continual growth to enhance my skills thereby making myself meaningful and
valuable for the organization and society.

تجربہ

کمپنی کا لوگو
Manager
Dynamic Solutions
مارچ ۲۰۱۸ - موجودہ | Lahore, Pakistan

MANAGING PRIMARY CALL CENTER OPERATIONS OF A DYNAMIC AND EVOLVING BRAND DEALING IN DIFFERENT PRODUCTS IN USA AND
CANADA. AREA OF OPERATIONS INCLUDE : HRM, SALES,MARKETING AND CUSTOMER SERVICES.

Extensive and Hands-On experience of setting up and managing customer service and technical support operations. Successful in creating a
better and need responsive customer experience, there by adding to the value and the reputation of the Products and Brands.

Management of Inbound and Outbound Sales operations for different products. successfully managed to make the sales force more effective
and potent through effective strategy management , increased sales closure and revenue turnover by more than 100%.

کمپنی کا لوگو
Sales Executive
1n1 Solutions
ستمبر ۲۰۱۷ - مارچ ۲۰۱۸ | Lahore, Pakistan

LEAD SELLER IN OUTBOUND AND INBOUND SALES CAMPAIGN . STRONG PERSUASION SKILLS AND HIGHLY DYNAMIC COMMUNICATIN SKILLS IN
DEALING WITH ALL KINDS OF CLIENTS.

Nominated Top Seller for 3 months.

کمپنی کا لوگو
Customer Support Executive
1n1 Solutions
مارچ ۲۰۱۷ - اگست ۲۰۱۷ | Lahore, Pakistan

Hands on Customer support and technical support knowledge. Carried out jobs duties of Helping customers with all kinds of complaints and
questions, Providing customers with information about products and services, taking orders, and process returns. Engange cusotmers towards
generation references for the products.
Improve the Product value and Image by helping customers understand the product and converting frustrated customers intos cosumers.

تعلیم

SKANS School of Accoutancy Lahore
ماسٹرز, ماسٹرز ان کامرس, ‎
2020

پیشہ ورانہ مہارتیں

ماہر Appointment Setting. Sales communication
ماہر CRM management
ماہر speak and understand in English
ماہر ability to type
متوسط Branch Support.
متوسط chargebacks
ماہر Conservation Awareness
متوسط Corporate Counseling
ماہر Customer Satisfaction Management
ماہر Excellent speaking skills in the target language
متوسط Fluent in Engslih
ماہر Good hearing and understanding
ماہر Handling Assignments
ماہر Health Ftness
متوسط Operations manager
متوسط Payroll Processing
ماہر Pursuing News Stories
ماہر Quality Metrics
ماہر Report Building
متوسط RESTful APIs
ماہر Search Engine Knowledge
ماہر Self Management
ماہر Team Assessment
متوسط Team Building
ماہر Telemarketing Skills
متوسط Typing
متوسط Vape Knowledge
متوسط أبحاث السوق
متوسط إدارة مركز الاتصال

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی

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