Dynamic professional with a BA in Political Science and Journalism fromthe University of the Punjab. Versatile with a certificate in ClinicalAssistance. Proven expertise in customer support and foreign exchange,with a strong focus on effective communication, problem-solving, andcompliance.
Coordinate and manage the schedules of truck drivers to ensureproducts and goods are picked up and delivered in a timelymanner.Receive calls for truck services and contact their fleet of truckdrivers to arrange the pickups and deliveries.Delivered excellent customer service through effectivecommunication and problem-solving.Thrived in a fast-paced environment, meeting project deadlineswith top-notch results.
Over 2 years of experience in the foreign exchangeindustry, specializing in transaction execution throughWestern Union, RIA, and Money Gram.Proficient in handling customers and negotiating foreigncurrency sales/purchases, with a strong focus onmaintaining accurate records and adhering to SBP, SOPs,Audit, Policies, and regulations.Managed transactions and maintained accurate recordsin compliance with company policies.