Manage complete Complaint Management System which includes internal and external issues.

• Manage, Organize and Plan Country Wide HR Operations.
• Manage Recruitment process for all level hires.
• Manage Verification process.
• Manage Staff Insurance (Health & Life) and PSO correspondence.
• Managing Payroll, Compensation and Benefits.
• Planning yearly HR budget in conjunction with other department.
• Development and implementation of HR policies.

1. Performance management
2. Strategic HR Planning
3. Career Development
4. Employee Retention
5. Succession Planning
6. Training and Development (newly stared working on it)

Function and Specialization:-

• Recruitment & Selection
• Manage CV pool
• Payroll
• Comp & Benefit.
• Counseling
• Employee Relations
• Compliance
• Training and Development (newly stared working on it)

• Prepare Payroll.
• Policy & procedures implementation of new HR policies, procedures and processes.
• Working with Senior Management, coaching them and advising on all people issues.
• Assign works to subordinates and responsible for all their works.
• Ensure the computation of EOBI, Provident fund, gratuity, LFA, Advance Salary, Tax and all payments of employee & clients.
• Manage teams work plan on weekly basis.
• Working out the compensation plan and policies.
• Authenticate Employee Verification, Salary slip verification, experience & appointment letters, etc.
• Learning & Development: providing guidance on development for managers and their teams.
• Training: Implementing the training and development agenda; identify areas that need attention and improvement.
• Conducting researches to study the current compensation trends in the market.
• Design new form & formats.
• Make policy and amendment in staff hand book.
• Prepare & compute Cars buy back documents.
• Maintaining good internal communication within the company.
• Developing various reports for management which make it easy to make decisions regarding the current resources.
• Recruitment & Retention: managing talent and succession planning; taking overall responsibility for recruitment activity and campaigns.
• Employee Relations, Managing absence, disciplinarians, grievances, sickness etc. Measure employee satisfaction and identify areas that require improvement.
• Developing and implementing disciplinary policies.
• Developing the exit process for the employees.
• Dealing with the final settlement of employees.
• Prepare amortization for all loans.
• Overall responsibility of man power planning and recruitments.

Compliance:-

• Registration according to the SECP rule 2001.
• Regulatory Compliances.
• Employee Records.

Complete HR Functions

Complete HR Functions and direct reporting to COO.

• Provided advice and assistance to manager on staff recruitment.
• Conducted orientation and training programs.
• Handled all recruitment activities from need evaluation to developing stage. This includes: screening application forms and short listing applicants, interview scheduling/arrangement and issuance of appointment letter.
• Conducted reference checks on possible candidates.
• Prepared develop and implement procedures and policies on staff recruitment.
• Ensured planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Computes, prepare and advice payroll on monthly basis to accounts department.
• Managed HR component of”Practice Management System” (PMS) and”Human Resources Information System” (HRiS).
• Prepared full and final settlement statement of outgoing staff.
• Prepared leave management of Employees and Trainees.
• Prepared of different typed copy (e.g., correspondence, memorandum, briefs, contracts, reports, experience letters etc.) from written or oral information in order to produce error free documents.
• Employees Old Age Benefits Institution (EOBI) Registration at time of new staff member on Website and keep in follow up with the concern EOBI region for new Cards and ensure for monthly contribution payment to EOBI.
• Facilitated all activities pertaining to Institute of Chartered Accountants of Pakistan (ICAP) and Association of Chartered Certified Accountants (ACCA) of Karachi, Lahore & Islamabad offices.
• Routine work pertaining to HR such as maintaining staff records, responding work related quarries, physical and electronic file management etc.
• Establishes, updates and maintains manual filing systems and computer software programs (e.g., databases and spreadsheets) to track information.
• May review to ensure that assigned tasks are completed accurately and in a timely manner and administrative work pertaining to Human Resource department.