Responsible for developing and implementing various business strategies for the improvement of the firm. With my communication skills, I attracted new customers and at the same time retained existing customers. Have developed cordial and business relationship with key personnel, whose services are required for the welfare of the projects. Responsible for creating database on the customers and achieved all objectives in the interest of the company. In respect of company's products and services, I am responsible for presenting effective marketing services. Responsible for organizing and purchasing technical materials after ensuring quality.
Identified and monitored the requisite resources for the completion of projects within the specified time. Instructed the employees and workers regarding the compliance of the policies and standards of the company in carrying out the projects. On behalf of the company, prepared the contract agreements with the contractors and ensured that there was no deviation in all aspects. Ensuring the safety procedures prescribed for carrying out the projects are followed and responsible for buying insurance packages for all the employees.

Responsible for handling relationships with other teams within the organization and ensuring that all services are being delivered as per the contract. Reporting to the concerned management about the issues on the site along with the solutions and ensuring their implementation to avoid such errors in future. Managing the overall provision of services, policies, and programs on the site. Dealing with the clients for their feedback and making recommendations to enhance existing policies and introducing new methods to increase efficiency in the services that are being provided.

HR & Admin:
Responsible for handling relationships with other teams within the organization and fulfilling all Human Resources and Administration needs. Managing the overall provision of Human Resources services, policies, and programs for the organization with focus on recruiting, managing, developing, evaluating and rewarding staff. Supervising teams to accelerate the impact of the organization through the formation of best-in-class people strategies designed to attract, engage, retain, and develop top-performing, diverse staff members. Effectively plan for future organizational growth, including driving staff capacity planning processes (develops organizational headcount and position forecasts, develops and updates job descriptions) and determining organizational structure. Partner with the senior leadership team to align HR practices across the organization, ensuring that all staff understand and follow the code of ethics and values within the organization.

Business Development:
Responsible for building key customer relationships, identifying business opportunities, negotiating and closing business deals and maintaining extensive knowledge of current market conditions. Manage existing clients and ensure they stay satisfied and positive and make presentations on solutions and services that meet or predict client’s future needs. Prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential clients. Work with technical staff and other internal colleagues to meet customer needs, present new products and services and enhance existing relationships and arrange and participate in internal and external client debriefs. Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.

Recruitment:
Responsible for complete recruitment process of skilled, semi-skilled and unskilled manpower as per organizational requirement. Sourcing, screening & interviewing potential candidates and constantly coordinate with the Department/Project Managers for the manpower needs and future requirements. Interviewing candidates by competency based interviews & arranging technical interviews. Coordinating with agents/ recruitment companies locally and overseas & maintaining database for resumes. Conducting exit interviews and making recommendations for the retention of the staff who resign.

Employee Relations and L&D:
Responsible for handling the Employee Relations and Learning & Development Unit by providing support in management of employee discipline, counseling and coaching on policies, procedures and implementation and delivering orientations. Arranging and delivering E-learning orientations and analyzing the training needs for all staff to arrange & deliver sessions for training for in-house available courses & coordinating for external training. Arranging functions such as farewells for long term employees, employee of the quarter awards ceremony, Iftar dinner, sports events etc and gathering news data and input columns in the company’s transmission magazine. Maintaining and controlling the system for the retirement benefit for the employees.

Compensation & Benefits:
Responsible for assisting the HR Manager for the coordination/arranging of salary surveys, COLs and upgrading the salary structure & benefits of the organization according to the current market level. Making recommendations as per the market value and job description for the adjustment of total compensation for existing employees. Coordinating with the Project Managers & Department Heads and assisting the HR Manager for the annual increments for the company staff based on their annual performance evaluation.

General Administration Duties:
Responsible for coordinating for employment & visit visas in lieu with the local labor laws and updating the information in the systems according to the latest rules and regulations. Arranging tickets, airport pickups and accommodation for candidates coming for employment and interviews. Handle all the issues related to laborers such as arranging camps and transportation, arranging the contracts for services in the camps such as catering, housekeeping, fire alarms, pest control & laundry and arranging accounts payable for the invoices. Maintaining the file system for all the documents especially employee records and invoices for the services.

Office Management:
Responsible for Office Management to plan & arrange office spaces for new hires and existing staff members. Procuring and arranging new furniture and office equipments for head office & site offices and disposing old items. Arranging conference halls for orientations and meetings and arranging drivers’ schedules for airport pickups and transportation of executive management.