JD:
• I am monitoringFulfillment operations in(Saudi Arabia) also iam monitoring and workingone
more project (Hanger Station) app food delivery services
• Managing35+riders and7indoor team
• Iam coordinate warehouse and monitoring fulfillment and food delivery services
• Monitoring customer quires regardingcomplaints,refunds and anyother issues.
• Maintain Clint relationships and resolve quires regarding orders delays, proof of
deliveries share and stocks movements.
• Monitoring planningf or customer deliveries.
• Monitoring inventory levels and timely deliveries
• Monitoring rider's management wallets, adjustments, expenses, invoice checking, iqama issues,
accommodations, daily and monthly deliveries sales target and any other issues facing by rider
during delivery.
• Monitoring Performance metrics (Operations and Riders)
• Monitoring Fleet GPStracking and Portal also create reports engine
on/off, fuel consumption's etc.
• MonitoringSL'Abreached.
• Iam working different types ofreports and monthly salary preparations for my team and riders.
• Iam handling differenttypes of complaints regarding customerandclients
• Monitoring customer orders fulfillment ,stock receiving, packing, audits.
• Monitoring inventory management.
• Monitoring domestic andinternational Clint's.
• Monitoringorders processingandstatusupdateonsystem

JD:
• Oversaw operations across 56+ cities
• Ensure timely handover of reshipping packages to 3PLs by all LMP partners
• Supervise daily pickups from 3PLs in designated cities
• Verified that handed-over packages were marked as shipped according to PODs provided by LMP
partners
• Clear TTS and CP backlogs in a timely manner
• Reduce SLA breaches related to reshipping processes
• Resolved issues related to 3PL operations in LMP cities
• Track performance metrics, including LMP partner success rates and rider efficiency
• Manage operational cash handling and reconciliation
• Coordinate with drivers during the loading and unloading of shipments
• Monitor and reduced backlog issues from LMP partners

JD:
• Monitor of 20 riders and 10 indoor team members, including supervisors
• Planned and executed the Dark Store operational strategy
• Oversaw both internal and external delivery processes
• Supervise picking, packing, and dispatching of customer orders
• Ensured accurate order fulfillment and conducted quality checks
• Manage inventory of over 2,400+ SKUs, and performed systematic and physical audits to identify
damaged, expired, short, or excess items
• Oversaw the end-to-end order processing workflow
• Monitor purchase orders and ensured their timely clearance
• Handle daily cash operations and prepared detailed cash reports
• Ensure smooth execution of daily store operations
• Managed both morning and evening shifts of Dark Store staff
• Processed customer returns and resolved customer queries efficiently
• Supervise Dark Store riders and addressed rider support (RS) and customer service (CS) issues
• Working on Microsoft Dynamics 365 for operational and inventory management
• Maintained data and records using Google Sheets
• Coordinate daily shipments from suppliers (vendors) and the central distribution center (DC)
• Prepared and submitted daily reports including cash reports, audit reports, 7-store performance reports,
return reports, and partially shipped order reports
• Processed TJR stock disposal for expired, damaged, and virtual items
• Monitor shipment reports and recorded received items in the system
• Maintain petty cash and ensured proper documentation

JD:
• Began as an Assistant Supervisor and was promoted to Supervisor after a few months.
• Planned and implement the overall warehouse strategy to enhance operational efficiency.
• Proposed and supported process improvements, particularly focused on 5S implementation.
• Managed and resolved the warehouse backlog to streamline workflow.
• Supervised the warehouse staff, assigning tasks and ensuring operational consistency.
• Create and monitor reports, which were regularly submitted to upper management for review.
• Oversaw Purchase Orders(POs) and ensured their timely clearance in collaboration with the Finance Department.

JD:
• Managed inbound, inventory, and outbound departments to ensure smooth operations.
• Monitor picking, packing, and dispatching processes to maintain timely deliveries.
• Supervise customer order fulfillment and ensured quality control (QC) standards were met.
• Oversaw internal and external delivery to ensure timely and accurate deliveries.
• Conduct systematic and physical inventory audits, checking for damage, expired stock, shortages, and
excess items.
• Monitor the order processing to ensure efficient and accurate order fulfillment.
• Plane and implement the overall warehouse strategy to optimize workflow.
• Managed customer returns and resolved customer queries promptly and effectively.
• Handled the warehouse backlog and ensured proper adherence to Service Level Agreements (SLAs).

JD: 
• Managing core operations in the hub.
• Plane and implement the overallstation strategy.
• Collaborate with vendors, customers, operations, and customerservice teams.
• Determined key 1st Mile KPIs.
• Suggested solutionsfor processimprovements using 5S and managed administrative tasks.
• Identified process bottlenecks and implemented timely solutions.
• Work with sellers on packaging inventory and maintained proper packaging standards.
• Built and maintained strong relationships with vendors.
• Managed customer returns and resolved customer queries.
• Handled the station backlog and ensured adherence to SLAs.
• Maintained return packages from both vendors and customers.
• Managed RTV, CP, and seller packaging inventory.
• Coordinate with admin and janitorial teams.
• Order packaging materials via the Daraz website and maintained inventory on the seller packaging
portal.
• Dealt with DEX hero regarding CP packages.
• Worked on new projects such as QCC and 3-way sorting.