A team leader is a person who provides guidance, instruction, direction and leadership to a group of individuals for the purpose of achieving a key result or group of aligned results.
Coordinating the sales team by managing schedules.
• Filing important documents and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Respond to complaints from customers and give after-sales support when requested.
Floor operations and people management
• Team management and team performance
• Cross functional correspondence
• Complaint management
• Ensuring low cost-based operations
• Running daily floor operations
• Looking after smooth floor’s and team’s operations to meet daily operational targets