Dedicated and experienced professional with over 8 years of IT expertise, spanning roles from computer operator to IT Supervisor, adept at managing diverse responsibilities including computerization of land records, store reporting, and IT operations. Graduated with a BSC. degree from Allama Iqbal Open University, supplemented by two IT diplomas. Demonstrated proficiency in Microsoft Word, Excel, document auditing, and hardware troubleshooting. Proven track record of success, having served in positions ranging from junior executive at WAPDA to assistant manager at Mobilink. Currently excelling as an IT Supervisor at Maf-Carrefour Hypermarket Company, overseeing IT operations with a focus on efficiency and excellence. Seeking new challenges and opportunities to leverage my skills and experience for the benefit of a forward-thinking organization.
Ø Overseeing daily IT operations, including task delegation, audit reporting, and price monitoring.
Ø Responsible for configuring IT systems, managing LTD's (Limited-Time Deals), and overseeing scales and cash line systems.
Ø Conducting computer repairs and troubleshooting software issues to ensure smooth functioning of IT equipment.
Ø Managing IT assets, including hardware and software, and ensuring their proper maintenance and utilization.
Ø Preparing for audits and ensuring compliance with company policies and industry regulations.
Ø Conducting server backups to maintain data integrity and ensure business continuity in case of system failures.
Ø Collaborating with various departments, including the commercial department, to ensure IT requirements are met and operations run smoothly.
Ø Providing technical support and guidance to team members and ensuring efficient resolution of IT-related issues.
Ø Demonstrating strong leadership and communication skills to facilitate effective teamwork and achieve departmental objective.
Ø Operated computer systems to input, retrieve, and update land record data.
Ø Assisted in the implementation of computerization initiatives for land records.
Ø Collaborated with team members to ensure accurate and efficient data management.
Ø Promoted to lead a team of [mention number] members in the computerization project.
Ø Directed team activities, delegated tasks, and monitored progress to ensure project milestones were met.
Ø Implemented strategies to streamline processes and improve efficiency in land record management.
Ø Coordinated with stakeholders and provided regular updates on project status and performance.
Successfully completed the computerization project within the designated timeframe, contributing to improved accessibility and accuracy of land records.
Ø Managed office operations and supervised staff members, including tasks related to SIM card and load card distribution.Ø Oversaw the allocation and distribution of SIM cards and load cards to customers and retailers.Ø Implemented strategies to ensure efficient inventory management and timely replenishment of stock.Ø Coordinated with suppliers and vendors to maintain adequate stock levels and negotiate favorable terms.Ø Received an award and certificate for outstanding performance and dedication to maintaining high standards of work quality within the office environment, specifically in SIM card and load card management.