Experienced Operations & E-Commerce Manager with a strong background in process optimization, digital marketing, and business development. Proven ability to streamline operations, enhance online sales, and drive revenue growth. Skilled in data management, customer engagement, and team leadership, with expertise in CRM systems, sales analytics, and digital platforms. Passionate about leveraging technology to improve efficiency and business performance.
Perform all JDs of Admin & Operations
Core handler of E-Commerce store on Amazon and eBay. Supervisor of team handling accounts on multiple E-Commerce Platforms such as Ali Baba.
Resolution to customer complaints and pacify about the services depend upon situations.
My duty was to pacify customer for service complaints and resolve customers query/issues. Store management with high level skills.
Supervise all agents to put all their effort to make sure the job is accurately done.