خلاصہ

divpI am an administrative professional with a good expertise in office administration and team coordination. I am also very organized and detail oriented. Having worked in administrative positions for more than 2 years, I've honed my skills in scheduling, supervising office operations, and offering executives and employees all-encompassing support. /p/div

پراجیکٹس

The Impact of CSR on customer buying behavior

تجربہ

کمپنی کا لوگو
Admin
Jsk feed
اگست ۲۰۲۲ - اگست ۲۰۲۴ | Pak Pattan Sharif, Pakistan

کمپنی کا لوگو
Admin Manager
Jsk feed
اگست ۲۰۲۲ - اگست ۲۰۲۴ | Pak Pattan Sharif, Pakistan


Managing the work of administrative employees, such as office assistants, secretaries, and receptionists.
Recruiting, educating, and assessing administrative staff.
Keeping an eye on inventory and office supplies to make sure the resources are kept up to date and readily available.
Creating and overseeing the administrative spending plan.
Keeping an eye on expenses and putting cost-cutting initiatives into action.
Serving as a point of contact for both internal and external queries and facilitating communication inside the company.
Arranging for executives' and employees' travel, meetings, and appointments.
Handling inquiries and requests from clients, customers, and other stakeholders.
Providing exceptional customer service and resolving issues promptly.
Building and maintaining positive relationships with clients and partners.
Organizing and managing company events, meetings, and conferences.

کمپنی کا لوگو
Floor Manager
Rapid Dispatch LLC
اگست ۲۰۲۰ - جولائی ۲۰۲۲ | Lahore, Pakistan


Leading and managing a team of dispatchers, providing guidance, training, and support.
Monitoring team performance and ensuring that dispatchers meet their objectives and KPIs. Acting as the main point of contact between the dispatch team, drivers, and other departments.
Ensuring clear and consistent communication with drivers regarding routes, schedules, and any changes.
Handling emergencies and unexpected situations, such as breakdowns, accidents, or route changes.
Making quick, informed decisions to resolve issues and minimize disruptions.
Implementing contingency plans to ensure continuity of operations.
Maintaining high levels of customer satisfaction by ensuring reliable and timely deliveries.
Addressing customer inquiries and complaints promptly and effectively. Providing insights and recommendations to senior management.
Providing ongoing training and development opportunities for dispatchers and drivers.
Ensuring that the team is knowledgeable about the latest industry trends, technologies, and regulations.
Promoting professional growth and development within the team.

کمپنی کا لوگو
Sale rep
Efu Life Assurance Ltd
جون ۲۰۲۱ - دسمبر ۲۰۲۱ | Sahiwal, Pakistan

1. Generating  the leads2. Making appointments3. Dealing with clients4. Closing the Sale

کمپنی کا لوگو
Admin Manager
Jsk feed limited
نومبر ۲۰۲۰ - اپریل ۲۰۲۱ | Pak Pattan Sharif, Pakistan

1. Managing account payable and receivable 2. Managing staff salaries3. Meantaining the routines of the staffs4. Managing the Mess menu

تعلیم

University of Arid Agriculture, Murree Road
بیچلرز, , BBA(Hons)‎
Marketing
CGPA 3.7/4
2022
PMAS Arid Agriculture university Rawalpindi(uiit)
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, ‎
Marketing Management
CGPA 3.7/4
2022
University of Arid Agriculture, Murree Road
بیچلرز, , BBA(hons)‎
Marketing (Brand Management, Consumer Behavior)
CGPA 3.7/4
2022
Punjab Group of Colleges
انٹرمیڈیٹ / اے لیول, , ‎
F.Sc
2018
Govt CMR hight school
میٹرک / او لیول, , ‎
Biological Sciences
فی صد 85%
2016

پیشہ ورانہ مہارتیں

متوسط Accounting
متوسط Accounts Administration
ابتدائی Accounts Administration
ابتدائی Accounts Handling
متوسط Accounts Management
ماہر Accounts Payments Handling
ماہر Admin
ماہر Admin Management
ماہر Administration
ماہر Administrative Management 
ماہر Administrative Skills
متوسط Analytical Skills
متوسط Answering Inquiries
ابتدائی Banking
متوسط Bookeeping
ابتدائی Bookkeeping
متوسط Bookkeeping Knowledge
متوسط Branch Banking
ابتدائی Branch Operations
ماہر Branch Support
ابتدائی Business Development
متوسط Business Development Strategies
متوسط Business Writing
ابتدائی C++
ماہر Call Handling
ماہر Calls Handling
متوسط Campus Management
ابتدائی Canlendar Management
متوسط Cargo Logistics
ماہر Cash Calculation
ماہر Cash Collection
ماہر Cash Management
ماہر Client Dealing
ماہر Client Dealing 
ماہر Client Managing Skills
ماہر Client Relationship
ماہر Client Service Oriented
ابتدائی Cold Calling
ابتدائی Collection of Exam Materials
ماہر Communication Skills
متوسط Computer Profcient
متوسط Configuration Switches
ابتدائی Coordination Skillss
ابتدائی Corporate Accounting
ابتدائی Corporate Finance
ابتدائی Corporate Financial Reporting
ابتدائی Cross Cultural Communication Skills
متوسط Curriculum Assessments
متوسط Customer Acquisition
ماہر Customer Care Representation

زبانیں

ابتدائی پنجابی
متوسط انگریزی
ماہر اردو