Responsible for overseeing all aspects of the restaurant's operations, ensuring that guests receive an exceptional dining experience. Some key responsibilities include

Managing and leading a team of 108 includes servers, chefs, and other staff members
Creating and implementing operational policies and procedures
Developing and maintaining budgets, and monitoring financial performance
Ensuring compliance with health and safety regulations
Tracking and analyzing customer feedback to make improvements
Ordering supplies and managing inventory
Handling customer service issues and resolving complaints
In addition to these responsibilities, I also possess strong leadership, communication, and problem-solving skills to effectively run the restaurant and provide guests with a memorable dining experience.

● Successfully manage the sales team to achieve growth and exceed sales targets.
● Devise and execute strategic business plans to expand customer base and strengthen company's presence in the market.
● Recruit top talent, set objectives, provide coaching and monitor performance of sales representatives.
● Develop strong relationships with customers by understanding their needs and partnering with them to ensure satisfaction.
● Generate realistic forecasts for sales revenue and expenses reports which are presented to management team on a regular basis.
● Stay abreast of emerging markets as well as competition status

● Established new business relationships while maintaining existing ones in assigned territory/market segment through effective communication skills.
● Expeditiously resolved customer issues/ complaints ensuring high level of satisfaction at all times.
● Coordinated marketing efforts with various departments including accounting/logistics/technical service groups for optimal results.
● Provided written/oral reports regarding customer interests/problems/potential for new products/services thereby contributing significantly towards organizational success.
● Actively participated in trade shows/conventions.

● Managed product quality effectively while developing workforce skillfully towards achieving daily sales goals  
● Executed local store marketing strategies competently leading to higher revenues  
● Conducted staff induction/training sessions successfully boosting employee morale   
● Scheduled labor according to anticipated business activity ensuring adequate staffing levels were maintained without exceeding cost constraints    
● Maintained cash control/security procedures along with inventory management protocols resulting in successful profit & loss controls     
● Effectively managed large diverse teams within hospitality industry consistently motivating employees towards meeting/exceeding targets      
● Achieved company objectives related to service/sales/appearance/sanitation/cleanliness through creating positive/productive working environment   

● Took full responsibility for restaurant’s overall performance analyzing/planning its profitability/sales levels effectively    
● Prepared end-of-shift/week reports accurately covering key areas such as food/service/staff control etc., frequently communicating findings with senior management  
● Set budgets/agreed upon them successfully demonstrating exceptional planning capabilities         
● Ensured fast/accurate service was provided at all times coupled with exceptional guest relations            
● Assisted in recruiting/interviewing/hiring process conducting performance appraisals/disciplinary actions when necessary          
● Motivated/train employees regularly promoting maximum potential achievement                  
● Demonstrated excellent organizational/planning skills adapting easily/enjoying challenges       
● Maintained budgetary constraints via accurate planning/waste reduction/cost-effective operating procedures